Admin Assistant

Job Title: Document Processing Specialist (Service of Process)

Location: 100% Onsite Plantation, FL

Rate: $22/hr

About Us

CLC is a leading provider of Registered Agent services, supporting legal and business operations nationwide. We pride ourselves on exceptional service, accuracy, and compliance in all document management procedures. Essential Duties and Responsibilities:

• Receive, prepare, batch, and scan documents delivered through various channels as part of CLC’s Registered Agent responsibilities
• Interact professionally with process servers, sheriffs, and others delivering legal documents to CLC offices
• Collaborate directly with internal teams to deliver timely and accurate Service of Process
• Identify issues that require escalation and refer them to the appropriate support or resolution teams
• Utilize internal systems and tools (e.g., ARROW), scanning technologies, and dashboards to process and track work
• Adhere to Service of Process standard operating procedures and compliance standards
• Consistently achieve established productivity, accuracy, and timeliness performance metrics
  
  

Required Skills:

• Experience in document processing and records management
• Exceptional attention to detail and accuracy
• Knowledge of Service of Process procedures (preferred)
• Proficiency with scanning equipment and workflow systems
• Ability to learn and navigate internal software, tools, and dashboards
• Sound judgment for problem identification and escalation
• Strong collaborative teamwork and customer service focus
• Effective time management and organizational skills
• Clear verbal communication and professional interpersonal abilities
  
  

Requirements:

• High school diploma or equivalent required; additional education in legal or operational workflows preferred
• Experience in document processing, administrative operations, or records management preferred
• Ability to accurately prepare, scan, and track documents
• Comfort using internal systems, tools, and dashboards
• Consistent focus on detail, quality, and performance targets
• Ability to identify and escalate issues appropriately
• Demonstrated teamwork and internal customer service skills
• Professional communication and strong time management abilities
• Must be able to lift up to 30 lbs as needed
  
  

As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

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About Kelly

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