What are the responsibilities and job description for the Inside/Outside Sales Agent (ISA/OSA) position at Keller Williams Realty, LLC?
Scottsdale, AZ | Hybrid Role (In-Person Optional) | Part-Time/Full-Time
We’re growing our luxury team at Keller Williams Realty Scottsdale, and we’re looking for a driven, people-focused Inbound Sales Agent (ISA) to help us convert opportunities and support our agents at a high level.
Who We Are
At Keller Williams Realty Scottsdale, our mission is simple: deliver an exceptional real estate experience. Our team leverages deep local expertise, strong systems, and a collaborative culture to help buyers and sellers make confident decisions. Every team member plays a key role in elevating our client experience and strengthening our market presence.
Who We’re Looking For
We’re seeking an enthusiastic, organized, and coachable ISA with a passion for relationship-building and sales. This role is ideal for someone who:
- Thrives on talking to people and building rapport quickly
- Works with urgency and follow-through
- Enjoys structure, systems, and measurable results
- Wants career growth in the real estate industry
- Shows integrity and professionalism (you’re the first touchpoint to our team)
This person will manage inbound leads, qualify prospects, set appointments for our agents, and maintain a high level of communication and documentation.
What You’ll Do
- Convert inbound inquiries into qualified appointments
- Follow proven scripts and deliver our team’s value proposition
- Qualify leads for motivation, timing, financial details, and next steps
- Maintain and update our CRM with rigorous follow-up
- Track key metrics and participate in accountability meetings
- Support agents by ensuring leads are ready for a smooth handoff
- Stay informed on local market trends and industry best practices
What You Bring
- Strong written & verbal communication skills
- Confident phone presence, comfortable spending most of your day on calls
- Ability to learn scripts and dialogues quickly
- Excellent organizational and time-management habits
- A team-first mindset with strong personal ambition
- Real estate license (or willingness to obtain one)
- Proven track record in sales or customer conversion (preferred)
Compensation & Growth
Base Compensation Bonus Incentives OR Transaction Compensation (Split paid to Licensed Agent)
Ready to Join a High-Growth Real Estate Office?
If you’re motivated, coachable, and excited to be part of a top-producing real estate environment, we’d love to connect.
