What are the responsibilities and job description for the Accounts Receivable - Collections position at Keller Fire & Safety, Inc.?
Keller Fire & Safety is seeking an Accounts Receivable Collections Administrator to join our team!
Job Summary:
Under moderate supervision, the Accounts Receivable (AR) Collections Administrator is responsible for managing customer accounts, ensuring timely payment, and maintaining accurate collection records. This role supports the company’s AR processes through proactive communication, documentation, and escalation in coordination with Contract Administrators, Department Managers, and Sales.
Primary Responsibilities:
1. Monitor customer accounts and aging reports to identify delinquent balances.
2. Generate and send monthly statements, reminder notices, and past-due correspondence.
3. Contact customers to resolve payment delays, request payment status, and update account notes.
4. Collaborate with Contract Administrators to review outstanding invoices, verify documentation, and confirm collection progress.
5. Escalate overdue accounts in accordance with the company’s Collections SOP (Day 46 ), coordinating with Department Managers and Sales for resolution.
6. Prepare accounts for potential outside collection.
7. Maintain detailed communication logs in the AR system to ensure all customer interactions are documented.
8. Provide regular aging and collections status reports to the Office Operations Manager.
9. Adhere to company policies and confidentiality standards.
10. Perform other accounting or administrative duties as assigned.
Performs related duties as assigned. Regular and consistent attendance is required
Job Qualifications:
Required:
- High School Diploma or GED.
- 3 years of experience in Accounts Receivable, credit, or collections
- Ability to travel to the Kansas City location for up to two (2) weeks for initial training.
- Strong organizational and communication skills, with attention to accuracy and follow-up.
- Ability to work independently and manage multiple priorities.
- Proficiency in Microsoft Office and general accounting systems.
Preferred:
- Experience with Sage 300 Construction & Real Estate (CRE) or Sage Service Management. Background in the fire protection, construction, or service industry.
- Knowledge of lien and notice processes a plus.
Job Type: Full-time
Pay: $20.00 - $24.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid sick time
- Paid time off
- Vision insurance
Work Location: In person
Salary : $20 - $24