Customer Service Representative Plumbing

Enter, update, and track jobs through Service Titan(required).Coordinate with field staff to ensure jobs are completed on time and correctly.Maintain organized records of work orders, invoices, and payments.Follow up with customers after service to ensure satisfaction.Provide administrative support such as data entry, filing, and office management.REQUIRMENTS1-2 years experience working in a plumbing office is REQUIRED.Proficiency with Service Titan or any other plumbing systems(scheduling, dispatch, billing, reporting).Strong communication and multitasking skills.Ability to work independently and handle a busy workflow.Positive attitude and customer-first mindset.Familiarity with local plumbing industry practices.Experience supporting a field service team of 5 technicians.Preferred SkillsBilingual English/Spanish is a plus (not required).