What are the responsibilities and job description for the Senior Revenue Performance Coach position at keepersecurity?
Description
Keeper Security is hiring a driven Senior Revenue Performance Coach to join our Revenue Enablement team. This individual will serve as a seller-coach, operating as the core execution engine of our revenue coaching function. This is a 100% remote position from select locations, with an opportunity to work a hybrid schedule for candidates who live near our global headquarters in Chicago.
Keeper’s cybersecurity software is trusted by millions of people and thousands of organizations, globally. Keeper is published in 23 languages and is sold in over 150 countries. Join one of the fastest-growing cybersecurity companies and be responsible for significantly impacting our revenue operations by providing valuable insights that drive our continued growth.
About Keeper
Keeper Security is transforming cybersecurity for people and organizations globally. Keeper’s intuitive solutions are built with end-to-end encryption to protect every user, on every device, in every location. Our zero-trust privileged access management platform deploys in minutes and seamlessly integrates with any tech stack to prevent breaches, reduce help desk costs and ensure compliance. Trusted by millions of individuals and thousands of organizations, Keeper is the leader for password, passkey and secrets management, privileged access, secure remote access and encrypted messaging. Learn how our zero-trust and zero-knowledge solutions defend against cyber threats at KeeperSecurity.com.
About the Role
The Senior Revenue Performance Coach serves as a bridge between GTM enablement and execution. They blend coaching and enablement by reinforcing training concepts directly in real-world revenue generating situations. This role is designed for an experienced seller with a strong coaching and enablement mindset who thrives in live selling environments and values behavioral change over one-time training. You will operate with a high degree of autonomy, partnering closely with frontline managers and Enablement leadership to drive sustained adoption across the revenue organization.
Responsibilities
- Own end-to-end coaching outcomes for assigned sellers and revenue generators (primarily within the enterprise sales and customer success organizations, including diagnosis, action planning, behavior change, and progress tracking across coaching cycles. Observe performance and create actionable plans to drive growth and change adoption
- Join live customer conversations as an observer to assess real-time seller execution against defined standards, identifying strengths, gaps, and opportunities for improvements
- Diagnose and uncover root causes of performance challenges, including skill gaps, behaviors, execution misses, process adherence, and decision-making under pressure
- Partner closely with frontline sales & success managers to reinforce coaching priorities and drive follow-through
- Reinforce enablement frameworks, messaging and playbooks within live selling moments
- Prioritize coaching focus areas based on data, feedback, reviews, live observations, and business needs
- Develop and own individual and personalized coaching plans with a focus on being clear, concise, and constructive
- Reinforce enablement concepts within live selling motions, blending coaching and training
- Identify recurring patterns across revenue generators and surface insights to inform enablement strategy and improvements
- Serve as a trusted advisor and mentor across the revenue organization by making yourself available for proactive outreach, questions, and follow up from team members beyond scheduled sessions
- Actively define, reinforce, and evolve standards for seller execution across revenue motions, helping establish and maintain a clear definition of “what great looks like” at Keeper
Requirements
- 4 years of successful B2B SaaS or technology sales experience in a quota-carrying role, with a proven track record of meeting or exceeding targets (e.g., Account Executive, Customer Success Manager, or similar)
- Demonstrated experience in sales coaching, enablement, training, or mentorship to show measurable improvement (formal or informal)
- Strong understanding of modern sales motions (discovery, demo, deal progression, account management)
- Ability to provide direct, constructive feedback with clarity and empathy
- High credibility with sellers and managers due to real-world selling experience
- Comfort observing live customer conversations and providing direct, constructive coaching
- Ability to manage multiple coaching relationships and prioritize effectively across performance tiers
- Strong collaboration skills and comfort partnering with frontline leaders and enablement teams
- Drive to work in a fast-paced environment with the ability to prioritize focus and execution while maintaining deadlines and goals
- Ability to leverage performance data, reports and dashboards to prioritize coaching focus and measure impact
Benefits
- Medical, Dental & Vision (inclusive of domestic partnerships)
- Employer Paid Life Insurance & Employee/Spouse/Child Supplemental life
- Voluntary Short/Long Term Disability Insurance
- 401K (Roth/Traditional)
- A generous PTO plan that celebrates your commitment and seniority (including paid Bereavement/Jury Duty, etc)
- Above-market annual bonuses
Keeper Security, Inc. is an equal opportunity employer and participant in the U.S. Federal E-Verify program. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Classification: Exempt
Keeper Candidate Privacy Notice
This notice explains how Keeper Security processes your personal data during recruitment. Depending on the role and location, the Controller of personal data (the organization responsible for determining why and how personal data is processed) will be Keeper Security Inc. (US), Keeper Security EMEA Ltd. (Ireland), or Keeper Security APAC K.K (Japan).
1. Data We Collect
Information You provide:
- Contact details, CV/resume, cover letter
- Employment history, qualifications, work eligibility
- Application responses and uploaded documents
Information We generate:
- Interview notes, assessments, communications
- Scheduling information
Information From Others:
- Recruiter/referral information who submit your profile
- References (with your consent, before final offer)
- Public professional profiles
- Background verification (post offer)
Voluntary Diversity and Equal Opportunity Information
- We may ask you to voluntarily provide diversity information including race/ethnicity, gender, disability status and veteran status (US). Providing this information is optional and Keeper collects this data in order to comply with EEOC and similar requirements
2. How We Use Your Data
- Assess your application and suitability
- Manage interviews and recruitment workflow
- Consider you for other/future roles (we may seek your consent to keep your information on our systems beyond the retention period specified)
- Comply with employment law obligations
3. Legal Basis
- Legitimate Interests (recruitment management, security and integrity of the hiring process)
- Contracting steps (for progressed candidates)
- Legal and regulatory compliance obligations; explicit consent where required
4. Who We Share Information With
Internal:
- HR, hiring managers, interviewers*, IT support for system administration
*Note - diversity and equal opportunity data is not shared with hiring managers.
Third Parties:
Service providers who assist with:
- Applicant tracking, recruitment systems and assessment providers
- Background verification vendors (post offer)
- Recruitment agencies (where applicable)
- Tools to support communication, collaboration and to securely store your data
Keeper ensures that all our third parties are contractually bound to protect your personal data with adequate safeguards in place.
5. International Transfers
Your data may be accessed by Keeper entities globally as needed for the purposes of hiring and decision making. We protect any such data transfer between Keeper entities using appropriate safeguards under applicable data protection laws.
6. Security
We implement appropriate technical and organizational measures to protect your data, consistent with our industry leading security standards.
7. Retention
We keep your data for 24 months from your last application activity, then delete or anonymize it.
Exceptions:
- You opt into our talent database for further retention by providing consent (extended retention)
- You're hired (transfers to employee records)
8. Your Rights
You have the following rights and can contact us at the email below to exercise them:
- Access, correct, or delete your data, subject to applicable law and retention requirements
- Object to or restrict processing
- Withdraw consent (where applicable)
- Request data portability
- Lodge a complaint with your data protection authority
If you become an employee, your rights regarding your employee record are governed by our internal Employee Privacy Notice and certain data will be retained as required under relevant laws such as employment or tax law.
When you request access to your personal data, some information may be redacted if it includes the personal data of other individuals or information that we must protect in order to preserve their privacy rights.
9. Automated Decisions
Keeper does not make hiring decisions using solely automated processing.
10. Contact - Candidates can send privacy questions to: privacy@keepersecurity.com