Analyst Relations Manager

Description

Keeper Security is hiring an Analyst Relations Manager to join our Global Communications team. This individual will own and execute the day-to-day analyst relations program at Keeper by managing evaluations, timelines, coordination and internal workflows to ensure effective analyst engagement. This is a 100% remote position from select locations, with an opportunity to work a hybrid schedule for candidates who live near our global headquarters in Chicago.

Keeper’s cybersecurity software is trusted by millions of people and thousands of organizations, globally. Keeper is published in 23 languages and is sold in over 150 countries. Join one of the fastest-growing cybersecurity companies as the leader of Keeper’s analyst relations operations.

About Keeper

Keeper Security is transforming cybersecurity for people and organizations globally. Keeper’s intuitive solutions are built with end-to-end encryption to protect every user, on every device, in every location. Our zero-trust privileged access management platform deploys in minutes and seamlessly integrates with any tech stack to prevent breaches, reduce help desk costs and ensure compliance. Trusted by millions of individuals and thousands of organizations, Keeper is the leader for password, passkey and secrets management, privileged access, secure remote access and encrypted messaging. Learn how our zero-trust and zero-knowledge solutions defend against cyber threats at KeeperSecurity.com.

About the Role

Keeper Security is seeking an Analyst Relations Manager to own and operate the day-to-day execution of the Analyst Relations (AR) program. This role is ideal for a strong project and program manager who thrives on coordination, timelines and process ownership. The Analyst Relations Manager will oversee analyst evaluations, questionnaires, calendars, internal reviews and follow-through, ensuring consistency, accuracy and momentum across all analyst engagements.

This is a junior-to-mid level manager role with room to grow, well-suited for candidates with experience in analyst relations operations, research coordination, product marketing support or program management in a SaaS or enterprise environment. Success is measured by operational excellence, reliability and execution.

Responsibilities

• Own the operational execution of Keeper’s analyst relations program, including timelines, workflows and documentation
• Manage analyst evaluation processes (e.g., Magic Quadrant, Forrester Wave, MarketScape), including questionnaires, data collection, internal routing, reviews, revisions and final submissions
• Coordinate internal stakeholders across product, engineering, marketing, PR and leadership to ensure inputs are accurate, complete and delivered on time
• Maintain analyst calendars, briefing schedules, biweekly check-ins and long-range planning for key firms and coverage areas
• Support analyst briefings, inquiries and follow-ups by preparing materials, coordinating participants, taking notes and tracking discussion themes over time
• Ensure Keeper’s product capabilities, roadmap and positioning are clearly and consistently represented across analyst interactions and evaluations
• Organize and synthesize analyst feedback, market observations and competitive insights for internal teams
• Partner with PR and marketing to promote analyst coverage and insights for web, media, social media and campaign use
• Manage AR tools, databases, report libraries and licensing access
• Track program metrics and deliver regular internal summaries on analyst activity, evaluation status and upcoming milestones
• Collaborate with teams supporting industry recognition, software review and peer validation platforms (e.g., Gartner Peer Insights), ensuring alignment with analyst evaluations and messaging where appropriate

Requirements

• 3 years of experience in analyst relations support, research coordination, project/program management, product marketing or a related role
• Strong organizational and project management skills, with a track record of owning complex, multi-stakeholder workflows
• Excellent written and verbal communication skills; comfortable working with executives and cross-functional teams
• Ability to quickly learn technical products and market concepts, with support from internal subject-matter experts
• Experience working with analyst firms, research processes or evaluation cycles is a plus but not required
• Comfort managing tools, calendars, documentation and structured processes

Benefits

• Medical, Dental & Vision (inclusive of domestic partnerships)
• Employer Paid Life Insurance & Employee/Spouse/Child Supplemental life
• Voluntary Short/Long Term Disability Insurance
• 401K (Roth/Traditional)
• A generous PTO plan that celebrates your commitment and seniority (including paid Bereavement/Jury Duty, etc)
• Above-market annual bonuses

Keeper Security, Inc. is an equal opportunity employer and participant in the U.S. Federal E-Verify program. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Classification: Exempt

Keeper Candidate Privacy Notice

This notice explains how Keeper Security processes your personal data during recruitment. Depending on the role and location, the Controller of personal data (the organization responsible for determining why and how personal data is processed) will be Keeper Security Inc. (US), Keeper Security EMEA Ltd. (Ireland), or Keeper Security APAC K.K (Japan).

1. Data We Collect

Information You provide:

• Contact details, CV/resume, cover letter
• Employment history, qualifications, work eligibility
• Application responses and uploaded documents

Information We generate:

• Interview notes, assessments, communications
• Scheduling information

Information From Others:

• Recruiter/referral information who submit your profile
• References (with your consent, before final offer)
• Public professional profiles
• Background verification (post offer)

Voluntary Diversity and Equal Opportunity Information

• We may ask you to voluntarily provide diversity information including race/ethnicity, gender, disability status and veteran status (US). Providing this information is optional and Keeper collects this data in order to comply with EEOC and similar requirements

2. How We Use Your Data

• Assess your application and suitability
• Manage interviews and recruitment workflow
• Consider you for other/future roles (we may seek your consent to keep your information on our systems beyond the retention period specified)
• Comply with employment law obligations

3. Legal Basis

• Legitimate Interests (recruitment management, security and integrity of the hiring process)
• Contracting steps (for progressed candidates)
• Legal and regulatory compliance obligations; explicit consent where required

4. Who We Share Information With

Internal:

• HR, hiring managers, interviewers*, IT support for system administration

*Note - diversity and equal opportunity data is not shared with hiring managers.

Third Parties:

Service providers who assist with:

• Applicant tracking, recruitment systems and assessment providers
• Background verification vendors (post offer)
• Recruitment agencies (where applicable)
• Tools to support communication, collaboration and to securely store your data

Keeper ensures that all our third parties are contractually bound to protect your personal data with adequate safeguards in place.

5. International Transfers

Your data may be accessed by Keeper entities globally as needed for the purposes of hiring and decision making. We protect any such data transfer between Keeper entities using appropriate safeguards under applicable data protection laws.

6. Security

We implement appropriate technical and organizational measures to protect your data, consistent with our industry leading security standards.

7. Retention

We keep your data for 24 months from your last application activity, then delete or anonymize it.

Exceptions:

• You opt into our talent database for further retention by providing consent (extended retention)
• You're hired (transfers to employee records)

8. Your Rights

You have the following rights and can contact us at the email below to exercise them:

• Access, correct, or delete your data, subject to applicable law and retention requirements
• Object to or restrict processing
• Withdraw consent (where applicable)
• Request data portability
• Lodge a complaint with your data protection authority

If you become an employee, your rights regarding your employee record are governed by our internal Employee Privacy Notice and certain data will be retained as required under relevant laws such as employment or tax law. 

When you request access to your personal data, some information may be redacted if it includes the personal data of other individuals or information that we must protect in order to preserve their privacy rights.

9. Automated Decisions

Keeper does not make hiring decisions using solely automated processing.

10. Contact - Candidates can send privacy questions to: privacy@keepersecurity.com