What are the responsibilities and job description for the Sales Coordinator position at KDS Strategic Search Group?
Looking for a Sales Support, Customer Service Coordinator, or Sales Coordinator
Why this role
Join a stable, well-established company with a long-tenured team and a strong, supportive culture. This is a consistent, structured role with clear expectations, predictable hours, and a comfortable work environment. If you’re looking for a local opportunity where you can plug in, contribute, and have balance, this offers that plus a half day on Fridays.
Functional Title: Sales Support, Customer Service Coordinator, or Sales Coordinator
Location: Onsite | 5 days per week
Hours: Consistent schedule half day Fridays
Overview
Sales Coordinator with a focus on Customer Service and Sales Support. This role supports internal sales teams while managing day-to-day customer service, order processing, and client communication. You’ll act as a key point of contact for both customers and sales, helping keep everything organized, responsive, and moving forward.
What you’ll be doing
- Provide sales support to the internal team across multiple accounts
- Manage inbound customer service inquiries via phone, email, and website
- Handle order processing, order tracking, and issue resolution
- Act as an extension of the sales team, responding to client communication on their behalf
- Provide ongoing account support to customers and internal stakeholders
- Coordinate internally to ensure requests are handled quickly and accurately
- Maintain and track data in Excel and CRM systems
What they’re looking for
- 3–12 years of experience in customer service, sales support, or account coordination
- Strong customer service and client communication skills
- Experience supporting sales teams or managing account-related requests
- Organized and responsive, able to manage multiple priorities
- Strong Excel skills, including VLookup and Pivot Tables
- Comfortable working in a fast-paced, team-oriented environment
Nice to have
- Experience in wholesale, apparel, or consumer goods
- Exposure to order management in a product-based business
- Familiarity with CRM systems
Skills
Customer Service | Sales Support | Order Management | Account Support | Client Communication | Excel (VLookup, Pivot Tables) | CRM
Salary : $65,000 - $80,000