Import Manager

Imports Operations Manager with a well-established freight forwarding and logistics company in Clifton Park.

This is a highly visible operational leadership role inside an entrepreneurial, 100-person, established logistics company with a strong reputation and long-standing customer relationships.

The role will oversee domestic and cross-border freight operations with heavy involvement in: • Domestic freight forwarding operations

• Cross-border shipments into Canada and/or Mexico

• Carrier/vendor management

• Customer communication and issue resolution

• Team leadership and operational oversight

• Time-sensitive / expedited freight operations

• Process improvement and operational execution

This is not a highly layered corporate environment. They want someone hands-on, responsive, operationally strong, and comfortable making decisions independently.

Must-haves:

• Strong freight forwarding/logistics operations background

• Domestic freight operations experience (TL/LTL/routing/carrier coordination)

• Cross-border freight exposure

• Leadership experience managing operations teams

• Strong customer communication and problem-solving skills

• Experience in fast-paced operational environments

• TMS/logistics systems experience (CargoWise helpful)

The culture is collaborative, entrepreneurial, and relationship-driven. Leadership values people who want to improve the business, not just maintain it.

Competitive base salary plus performance-based bonus opportunity. Total compensation will be commensurate with experience, operational leadership background, and depth of freight forwarding / cross-border logistics expertise.

Comprehensive benefits package included.