Accounts Receivable Representative

Title: Accounts Receivable

We are looking for an Accounts Receivable Analyst to join a stable, well-established wholesale distributor with a long-tenured team and a collaborative, family-oriented culture. If you're someone who enjoys Accounts Receivable, takes pride in keeping things organized, and is looking for a long-term opportunity where you can make an impact, this could be a great fit.

Position Summary

We are seeking a detail-oriented Accounts Receivable professional to join our team. This role is responsible for managing day-to-day accounts receivable activities, including cash application, payment reconciliation, collections, dispute resolution, and maintaining accurate customer account records.

While Accounts Receivable is the primary focus of this position, the role also provides operational support to our sales and customer service teams. The successful candidate will assist with customer account inquiries, coordinate order-related issues, and help ensure exceptional customer experience. This position is ideal for someone who enjoys working cross-functionally and communicating with both customers and internal departments.

Primary Responsibilities

Accounts Receivable

• Apply customer payments and reconcile incoming payments
• .Investigate and resolve payment discrepancies, deductions, chargebacks, and disputed credits
• Review accounts receivable aging reports and perform collection activities
• Communicate with customers regarding outstanding invoices, payment inquiries, and account issues.
• Maintain supporting documentation, including invoices, credit memos, proofs of delivery, and customer correspondence
• Reconcile customer accounts and assist with month-end accounts receivable activities
• Coordinate with internal departments to resolve billing and payment issues
• Maintain accurate customer account records and ensure timely resolution of outstanding balances

Secondary Responsibilities

Sales Support & Customer Service

• Respond to customer inquiries regarding orders, shipments, products, and account question
• Support the sales team by coordinating customer requests and resolving order-related issue
• Communicate with internal departments to ensure timely follow-up and issue resolutions
• Assist with customer account maintenance and related documentation
• Provide professional, responsive service while helping maintain strong customer relationships.

Qualifications

• 2-6 years of Accounts Receivable experience
• Hands-on experience with cash application, collections, payment reconciliation, deductions, chargebacks, and dispute resolutions
• Strong communication and customer service skills
• Excellent organizational skills and attention to detail.
• Proficiency with Microsoft Excel and ERP/accounting systems
• Ability to manage multiple priorities in a fast-paced environment
• Experience in wholesale distribution, manufacturing, consumer products, or another business-to-business environment is preferred

Ideal Candidate

The ideal candidate has a solid Accounts Receivable background. They are organized, detail-oriented, and take ownership. They are comfortable balancing financial responsibilities with operational support and thrive in a collaborative, fast-paced environment.

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