What are the responsibilities and job description for the Director, Professional Development position at KCH Transportation?
Job Description
Director, Professional Development
Full-Time, On-Site Role in Chattanooga, TN
Are you passionate about transforming how people learn and grow at work? Do you thrive at the intersection of strategy, culture, and capability-building? At KCH Transportation, we’re looking for a Director of Professional Development to lead and inspire a next-generation learning culture across our fast-growing logistics organization.
Position Summary:
The Director of Professional Development is a key leadership role responsible for the design, implementation, and continuous improvement of all training and professional development initiatives at KCH Transportation. This leader will drive a culture of growth, accountability, and excellence, ensuring that all employees—especially in Operations and Sales—actively participate in and benefit from robust learning opportunities. The Director will report to senior leadership and collaborate cross-functionally to align training programs with business goals.
Essential Duties and Responsibilities:
Strategy & Program Design
KCH Transportation is an EEO Employer.
Director, Professional Development
Full-Time, On-Site Role in Chattanooga, TN
Are you passionate about transforming how people learn and grow at work? Do you thrive at the intersection of strategy, culture, and capability-building? At KCH Transportation, we’re looking for a Director of Professional Development to lead and inspire a next-generation learning culture across our fast-growing logistics organization.
Position Summary:
The Director of Professional Development is a key leadership role responsible for the design, implementation, and continuous improvement of all training and professional development initiatives at KCH Transportation. This leader will drive a culture of growth, accountability, and excellence, ensuring that all employees—especially in Operations and Sales—actively participate in and benefit from robust learning opportunities. The Director will report to senior leadership and collaborate cross-functionally to align training programs with business goals.
Essential Duties and Responsibilities:
Strategy & Program Design
- Develop and execute a comprehensive professional development strategy for all departments, with a special focus on Operations and Sales
- Identify and address current gaps in training engagement and effectiveness
- Design scalable learning pathways (e.g., onboarding, compliance, leadership, sales excellence)
- Lead and develop a high-performing team of trainers, instructional designers, and learning specialists
- Partner with department heads to customize training content and delivery methods
- Serve as a role model for a learning-oriented culture
- Oversee the creation, scheduling, and facilitation of in-person, virtual, and blended training
- Leverage technology (LMS, microlearning, gamification) to enhance engagement
- Implement evaluation systems to measure participation, retention, and impact
- Analyze feedback and performance data to continually refine programs
- Stay abreast of industry trends, best practices, and regulatory requirements
- Foster employee buy-in through innovative communications and recognition programs
- Lead change management initiatives to embed learning as a core business value
- Address barriers to participation and create accountability frameworks
- Proven leadership in Learning & Development or Professional Development roles (5 years preferred)
- Background in logistics, transportation, or high-growth industries is a plus
- Strategic mindset with strong project management and execution abilities
- Experience with LMS platforms and a passion for using technology to scale learning
- Exceptional communication, facilitation, and coaching skills
- BA/BS in Education, HR, Business or related field (Master’s a plus)
KCH Transportation is an EEO Employer.
