Data Insights Coordinator

Job Description

Coordinator, Data Insights

Full-Time, On-Site Role in Chattanooga, TN

Are you passionate about turning complex data into clear, actionable insights that drive business success? At KCH Transportation, we’re looking for a Data Insights Coordinator, where you’ll connect stakeholders with our data team to deliver impactful reporting solutions and support data-driven decision making.

Position Summary:

As the Data Insights Coordinator, you will serve as the bridge between our data team and internal stakeholders, translating business questions into data solutions. You will oversee developing and delivering actionable insights derived from our core data sources (Salesforce, Snowflake, and third-party logistics data providers), ensuring that data-driven decision making is embedded throughout our organization. While technical expertise in our platforms is not required, you will develop a thorough understanding of our data team’s processes and capabilities to communicate reporting possibilities to stakeholders effectively.

Key Responsibilities:

• Partner with department heads to understand their data needs and develop reporting solutions that address business challenges
• Manage the request pipeline for data insights, prioritizing projects based on business impact and resource availability
• Maintain comprehensive knowledge of our reporting library, available output formats, and the data team’s capabilities
• Lead cross-functional data literacy initiatives to enhance the organization’s ability to interpret and leverage insights
• Create and deliver compelling data narratives through PowerPoint presentations and tailored Quarterly Business Reviews (QBRs)
• Communicate realistic timelines for report generation and data projects to stakeholders based on data team capacity
• Present complex data findings in clear, accessible formats curated for different audiences’ needs
• Identify opportunities for automated reporting and dashboard development to improve efficiency
• Ensure data quality and consistency across all reporting outputs by establishing clear requirements
• Stay current with both company and industry data trends to identify potential reporting opportunities
  
  

Technologies You’ll Work With:

• PowerBI dashboards and reports (understanding of outputs, not technical development)
• Snowflake data warehouse (indirectly as a data source for reports)
• Salesforce dashboards and reports
• PowerPoint and other presentation tools for data storytelling
  
  

Job Requirements

Required:

• Professional fluency in English for effective stakeholder communication, presentation delivery, and documentation creation
• Excellent interpersonal skills with the ability to communicate technical concepts to non-technical audiences
• Problem-solving mindset with the ability to translate business questions into analytical frameworks
• Understanding of data visualization best practices, tools, and interpretation
  
  

Preferred

• Relevant education, such as a degree in Business, Statistics, Computer/Data Science, or a comparable field
• Demonstrated experience working with Salesforce, Snowflake, or similar CRM/data warehouse platforms
• Experience in data analysis, business intelligence, or similar roles, preferably in logistics or supply chain
  
  

Apply now and help KCH make data-driven decisions that foster the growth and success of our business!

KCH Transportation is an EEO Employer.