Office Coordinator (Operating Manager Support)

Karis Care Services – Christiansburg, VA
Where Compassion Meets Care

Overview:

Join Karis Care Services as the right hand to our Operating Manager—helping to build a warm, service-driven office that supports seniors, families, and caregivers. This role is perfect for someone who thrives in both quiet and busy seasons and takes initiative to keep things running smoothly.

$45,000-$55,000 plus opportunities for bonuses

Position Summary

At Karis Care Services, we’re looking for someone who thrives in both quiet and busy seasons—taking initiative, creating a warm and welcoming environment, and helping us build a strong, service-driven office that truly serves seniors and their families.

Karis Care Services is seeking a highly organized, people-centered, and proactive Office Coordinator to serve as the direct support partner to our Operating Partner in our Daleville, VA office.

Together, this team leads all local operations—serving clients, supporting caregivers, and growing the business in the community.

This role is the operational and cultural anchor of the office—ensuring that daily details are executed with excellence, that people feel welcomed and cared for, and that the Operating Partner is freed up to lead, grow, and build relationships externally.

How This Role Fits

- The Operating Manager leads the office—focusing on growth, relationships, and overall performance
- The Office Coordinator is the essential #2—focused on execution, organization, people experience, and operational flow

Together, you create a high-functioning, mission-driven office that delivers exceptional care and service.

Key Responsibilities

Office Experience & Hospitality
- Serve as the first point of contact for clients, families, caregivers, and visitors
- Create a warm, welcoming, and professional office environment
- Develop and maintain a caregiver-friendly hospitality experience
- Ensure the office reflects the heart and standards of Karis in every detail

Operating Partner Support
- Provide direct, day-to-day support to the Operating Partner
- Anticipate needs and step in wherever needed
- Prepare materials, supplies, and logistics for marketing visits and community presentations

Scheduling & Staffing Support
- Manage scheduling software and daily care schedules
- Assist with staffing coordination and fill-in coverage when needed
- Help maintain consistency and reliability for clients and caregivers

Client & Caregiver Engagement
- Welcome prospective clients and families with professionalism and compassion
- Greet and assist caregiver applicants, including facilitating initial interactions
- Serve as a steady, reassuring presence for both clients and caregivers

Problem Solving & Conflict Resolution
- Address concerns between clients and caregivers with professionalism and empathy
- De-escalate situations and work toward positive, timely resolutions
- Use sound judgment in sensitive situations

Administrative & Organizational Excellence
- Maintain organized records, files, and documentation
- Manage office supplies, printed materials, and marketing inventory
- Support onboarding, paperwork, and general office workflows
- Utilize Microsoft Office effectively

Work Environment & Growth Expectations

In the early stages, this office may be quiet at times as we continue building our presence in the community. During those times, you will take initiative to stay organized, prepared, and ahead while helping build systems and a strong operational foundation.

As the office grows, you will help transition into a more fast-paced environment, maintaining the same level of excellence and care.

This Role Is Not For Someone Who…

- Prefers working behind the scenes with limited interaction
- Struggles to stay motivated in a quieter environment
- Is uncomfortable shifting priorities or jumping into different tasks
- Avoids difficult conversations or conflict resolution
- Is looking for a strictly defined, task-only role

This Role Is a Great Fit For Someone Who…

- Loves being around people and creating a welcoming atmosphere
- Is self-motivated and productive, even in slower seasons
- Takes initiative and sees what needs to be done before being asked
- Thrives as things grow and become more fast-paced
- Brings calm, professionalism, and problem-solving to every situation
- Takes pride in keeping things organized and running smoothly

Core Values

Faith-Centered – Serving with purpose, humility, and a heart to care for others
Integrity – Doing what’s right, even when no one is watching
Reliability – Showing up and following through
Compassion – Leading with kindness and empathy
Excellence – Taking pride in doing things well

Qualifications

- High school diploma required; Associate degree or higher preferred
- 2 years in an office or customer-facing role preferred
- Strong communication and interpersonal skills
- Proficiency in Microsoft Office Suite
- Strong organizational and multitasking abilities

Compensation & Benefits

Salary Range: $45,000-$55,000

Bonus opportunities

Health, dental, and vision insurance
401(k) with company match
Paid time off
Company-paid life insurance
Optional supplemental benefits

Job Type

Full-time

Pay: $45,000.00 - $55,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Work Location: In person

Salary : $45,000 - $55,000