Customer Service Rep – Manufacturing

Tired of “just answering calls”? Ready to actually own the customer experience from start to finish?

We’re hiring a Customer Service Representative near Downingtown, PA - and this is not your typical CSR role.

Here, you will:

• Run the full order lifecycle - from PO to delivery

• Be the go-to contact for key accounts

• Partner with Sales, Supply Chain and Production

• Solve real problems, not just log tickets

• Make a visible impact inside a global organization

Why this role stands out:

You get the best of both worlds - the backing of a global leader and the feel of a tight-knit team where your work actually matters.

What we’re looking for:

• 3 years in customer service (manufacturing experience is a plus)

• ERP experience (Dynamics AX or D365 preferred)

• Strong Excel skills

• Someone who thrives in fast-moving, detail-heavy environments

What you get:

• Competitive salary

• 401(k) with immediate vesting

• Tuition and student loan support

• Full benefits and fitness reimbursement

• A company that invests in you

If you are organized, sharp, and enjoy being the person who keeps everything moving, this could be a great fit.

Let’s connect.