What are the responsibilities and job description for the Director of Operations position at Kalon Executive Search?
Director of Operations
Our client is a direct-to-consumer (DTC) supplements brand seeking a Director of Operations to join as a foundational leader. The founding team brings a unique blend of elite operating and growth experience. The business is positioned to scale rapidly and is looking for an operator who can build and execute the operational backbone from the ground up.
This leader will own and scale all core operational functions, including supply chain, manufacturing, fulfillment, and logistics. This is a highly hands-on role for someone who thrives in fast-paced, zero-to-one environments and is eager to build systems, teams, and processes that support rapid growth.
*** This is a remote position in the US
Key Responsibilities:
- Own end-to-end operations across manufacturing, 3PL, fulfillment, and logistics
- Build and manage relationships with contract manufacturers and third-party logistics (3PL) partners
- Drive COGS optimization and margin improvement, balancing cost, quality, and speed
- Develop and implement scalable operational infrastructure, systems, and processes
- Oversee inventory planning, demand forecasting, and supply chain management
- Ensure operational readiness to support aggressive growth across DTC channels
- Establish KPIs and reporting frameworks to monitor performance and efficiency
- Identify and resolve operational bottlenecks in real time
- Partner closely with founders on strategic planning and execution
Qualifications:
- 7–15 years of experience in operations within DTC supplements, nutraceuticals, or functional food/beverage brands
- Proven track record of scaling operations in a high-growth, early-stage environment
- Deep experience managing 3PLs, contract manufacturers, and supply chains
- Strong understanding of unit economics, COGS, and margin optimization
- Highly hands-on mindset; comfortable operating both strategically and tactically
- Demonstrated ability to build processes from scratch and iterate quickly
- Entrepreneurial, resourceful, and execution-focused
- Thrives in fast-paced, high-accountability environments
Compensation: $120,000-170,000 plus benefits
If this sounds like the position you have been waiting for, please apply using the online application or the link below. All inquiries are strictly confidential. Our focus is to assist you in making your best next career move, and we will not use your information for any other purpose.
Kalon Search is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
www.KalonSearch.com
Salary : $120,000 - $170,000