What are the responsibilities and job description for the Social Service Assistant position at KALESTA HEALTHCARE GROUP?
Social Service Assistant
Join our Bellevue Post-Acute dedicated team in providing high-quality, compassionate care to residents in our skilled nursing facility! Our team is built on compassion, respect, and excellence. Recognized for delivering skilled nursing and rehabilitative care in a modern and supportive environment, we are proud to be part of a safe, welcoming community with easy access to Seattle, making Bellevue a great place to live, work, and grow. We believe “Great Care Starts with Great People” and that “Together, We Thrive.”
Website: https://bellevuepostacute.com/careers/
Address: 2424 156th Ave. NE, Bellevue, WA 98007
The Social Service Assistant functions under the guidance and supervision of the Social Service Director to provide social services that assist residents in maintaining or improving their ability to manage physical, mental, and psychosocial needs. This role supports residents and families through care coordination, advocacy, documentation, and emotional support in a skilled nursing environment.
Reporting: This position reports directly to the Social Service Director.
Key Responsibilities
Assist with the admission process including facility tours, inquiries, and interviewing residents and families
Coordinate personal care needs such as hair services, transportation, adaptive equipment, clothing, and personal items
Maintain communication with families and physicians regarding care plan meetings
Document all social service contacts and referrals accurately
Assist in resolving grievances, theft, and loss issues
Support residents/families with forms and applications (advance directives, Medi-Cal, voter registration, etc.)
Participate in behavior management and quality assurance programs
Attend in-service trainings and staff meetings
Promote and protect resident rights in all interactions
Ensure compliance with state, federal, and facility regulations
Qualifications & Skills
High School Diploma or equivalent required
Classes or experience in social work or related field preferred
Knowledge of long-term care regulations and social service standards
Strong written and verbal communication skills
Ability to communicate effectively with residents, families, and staff
Understanding of confidentiality and HIPAA compliance
Exceptional customer service and empathy
Ability to prioritize tasks and meet deadlines
Ability to handle emotional stress in a healthcare setting
Basic math skills (addition, subtraction, multiplication, division)
Knowledge of emergency and disaster procedures
Physical & Working Conditions
Skilled Nursing Facility environment
Primarily indoor work with normal temperatures
Frequent sitting, walking, and movement throughout facility
Must be able to lift and carry up to 25 pounds
Exposure to occasional odors, chemicals, and bloodborne pathogens
May experience emotional stress associated with long-term care, including emergency response, resident behaviors, family concerns, and end-of-life situations
Weekend and holiday shifts may be required
How to Apply
Click Apply and complete the online application form.
Please ensure you:
Answer all application questions
Upload any relevant documents
We look forward to reviewing your application!
Salary : $20 - $30