What are the responsibilities and job description for the Beach House & Restaurant Manager position at Kaiya Beach Resort?
Overview
Intimately nestled on Florida’s Emerald Coast among Caribbean-blue waters and lush nature preserves along 30A, Kaiya welcomes a refined and diverse community of residents and travelers who seek culturally rich experiences and value creativity, wellness, and connection. Kaiya offers beautifully designed residences, private amenities, and resort-level service grounded in harmony with nature and meaningful moments.
The private Kaiya Beach House, restaurant outlets, cafe concepts, gallery spaces, and curated programming come together to create a luxury lifestyle experience rooted in thoughtful hospitality. This is Kaiya — Life in Harmony.
The Restaurant & Beach House General Manager is a senior leadership role responsible for the overall success of Kaiya’s restaurant operations and the private Kaiya Beach House. This position oversees daily operations, pre-opening and ongoing execution, financial performance, guest experience, and team leadership across food & beverage, beachfront, pool, and private amenity operations.
This individual is highly visible, service-driven, and operationally savvy—bringing creativity, structure, and luxury standards to every guest touchpoint while leading and developing a high-performing team.
Responsibilities
- Oversee day-to-day operations of the restaurant(s), Kaiya Beach House, private pool, and beachfront amenities
- Ensure all guest areas are impeccably maintained, staged, and operating at five-star luxury standards
- Lead and support pre-opening initiatives including recruitment, menu development, service standards, training programs, and operational processes
- Greet and host VIP residents and guests, ensuring personalized, seamless, and memorable experiences
- Respond quickly and professionally to guest feedback, requests, and concerns
- Direct all F&B operations including menu execution, wine and spirits programs, service delivery, and presentation
- Partner with culinary and F&B leadership on menu design, wine lists, and seasonal offerings
- Ensure food safety, quality, sanitation, and hygiene standards are consistently upheld
- Oversee beverage ordering, inventory control, and cost management
- Drive revenue growth while maintaining strong cost controls through scheduling, purchasing, inventory, and budgeting
- Manage departmental budgets related to staffing, supplies, equipment, and vendor services
- Analyze business trends, guest feedback, and usage patterns to support continuous improvement
- Deliver results that exceed guest expectations and provide strong return on investment
- Recruit, train, and develop restaurant, beach house, and beach team members
- Lead daily briefings and align teams around service standards and guest priorities
- Foster a culture of professionalism, accountability, and continuous learning
- Schedule staff effectively to optimize service levels and labor efficiency
- Serve as a role model for luxury hospitality, integrity, and transparency
- Oversee maintenance and upkeep of the Beach House, pool equipment, beach amenities, furnishings, and F&B spaces
- Coordinate inspections, deep cleaning, repairs, and preventative maintenance
- Ensure safety protocols are followed, including pool and beach safety, lifeguard coordination (if applicable), and emergency procedures
- Track incidents, maintenance issues, and guest concerns and report to senior leadership
Qualifications
- Minimum 4–5 years of luxury hospitality leadership experience, preferably in fine dining, resort, or private club environments
- Strong food & beverage management background with advanced wine and spirits knowledge
- Prior pre-opening experience strongly preferred
- Knowledge of beachside, pool, or resort operations is highly desirable
- Proven ability to lead, inspire, and develop diverse teams
- Strong financial acumen, operational discipline, and attention to detail
- Excellent communication, guest relations, and organizational skills
- Familiarity with Forbes or equivalent luxury service standards
- Valid Food Handler’s Card (required)
- ServSafe Food Manager Certification (preferred)
- CPR / First Aid and/or Lifeguard Certification (a plus)
- High School Diploma or GED with 4 years luxury hospitality leadership experience OR
- 2-year degree in Hospitality Management, Business Administration, or related field with equivalent experience