Receptionist & Operations Coordinator

KLR is a leading New England Regional Public Accounting Firm, consistently ranked among the Top 100 firms in the United States. With more than 350 professionals across eight office locations—including Andover, Boston, Bradenton, Lausanne, Newport, Pawtucket, Providence, and Waltham—KLR delivers assurance, tax, and business advisory services to private and publicly held companies nationwide and abroad. Recognized as a Best Place to Work for 19 years, KLR is committed to fostering a culture of collaboration, growth, and innovation.

We are seeking a Receptionist & Operations Coordinator to join our Operations Department in our Boston office. Due to the nature of this position, this is a full-time in office position.

As a Receptionist & Operations Coordinator you will support the internal and external efforts of our staff and clients. We are seeking a candidate with strong interpersonal skills and a positive work ethic to join our growing team. This is an opportunity to put your experience, attention to detail, and pride in producing the best results, while working with various members of our specialized, professional staff at KLR.

The ideal candidate for this role has administrative experience in office operations, enjoys meeting and greeting clients and employees in person or over the phone, and thrives in a fast-paced environment. 

Position Responsibilities:

• Answer and direct incoming phone calls in a polite, professional, and friendly manner, including welcoming clients and guests.
• Maintain reception area, conference rooms, and all common areas.
• Assist with facilitating day-to-day processes within the office. (Including scanning, web-based file transfers (LeapFILE, portal), and conference room & video setup)
• Organizing, scanning, and logging in client tax documents.
• Sending documents/returns to SurePrep/ScanVerify for outside preparation
• Sort and distribute mail
• Preparing and finalizing tax engagement letters.
• E-Filing tax returns.
• Responding to Tax Department requests for various admin tasks (finalizing correspondence, sending returns or documents to clients, special projects, etc.).
• Order office supplies, as needed
• Assist with other projects, as needed.

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required for this job. Duties, responsibilities and activities may change from time to time with notice whenever possible, but not guaranteed.

Position Qualifications:

• 2-5 years in an administrative capacity required, prior experience in a professional services setting highly preferred
• Intermediate to Advanced proficiency with all Microsoft applications, and MS Office Suite including the ability to work in and learn industry-based software applications
• Highly detail oriented, excellent grammar and spelling
• Ability to communicate effectively 
• Highest level of confidentiality
• Strong work ethic and ability to operate in a fast-paced seasonal environment
• Ability and willingness to work overtime as needed, specifically during tax season

This is a full-time position with standard hours of Monday through Friday, 8:00 a.m. to 5:00 p.m. Additional hours, including some evenings and weekends, will be required during peak busy seasons.

Pay Range:

The hourly range for this position is included below. Individual rates within this range are determined by a variety of factors including but not limited to the role, function and associated responsibilities, a candidate’s work experience, education, knowledge, skills, and geographic location.

$23.00 - $26.00 per hour

Benefits

KLR offers a wide range of benefits including: health and dental insurance, paid time-off and a competitive retirement savings plan. We offer tuition assistance, in-house education programs and offer employees opportunities for community involvement.

Come join a firm who has recently been recognized as a “Best Place to Work” for 19 years by the Providence Business Journal and voted as a Top 100 Firm in the country by Accounting Today!

KLR is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, genetic information, disability status, protected veteran status, or any other characteristic protected by law.