What are the responsibilities and job description for the Barista position at K-State Student Union?
- Prepare and serve a variety of “dirty” sodas, energy drink blends, flavored waters, and other specialty beverages according to recipes and customer requests.
- Responsible for customer experience by maintaining efficient, fast, friendly, and personalized services by developing a rapport with our customers.
- Ensure all ingredients are properly stocked, labeled, and rotated for freshness.
- Operate beverage equipment safely and efficiently.
- Maintain knowledge of products.
- Maintain the highest quality products by adhering to standard food-safe procedures.
- Accurately ring sale orders into the Point-of-Sale system (POS); count back change to customers.
- Report all customer complaints to the Assistant Director/Retail Services and respond proactively to prevent customer service situations.
- Report potential safety hazards, employee incidents, and operational inconsistencies to the Assistant Director/Retail Services.
- Maintain a clean, safe, and organized work environment.
- Ensure accurate timekeeping practices in relation to actual hours worked. Report missed punches and/or corrections immediately to the Assistant Director/Retail Services.
- Be at least 16 years of age
- Enrolled in no fewer than six credit hours (for student position only)
- Strong communication skills (verbal and written)
- Basic computer skills, including proficiency in Microsoft Office Suite
- Organizational and time management skills
- Preferred experience –
o Cash handling
o Point-of-Sale
o Commercial food preparation and safety
SKILLS AND ABILITIES/PHYSICAL DEMANDS
Remain standing 100% of shift. Finger dexterity/movement for typing, picking up small objects and utilizing varying equipment. Sight to view computer, documents, and general quick-service machinery. Verbal and written communication to present, convey and exchange information and ideas accurately and quickly. Ability to lift up to 50 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the key functions of this position.
Responsible for crafting customized non-alcoholic soda-based beverages for the university community.