What are the responsibilities and job description for the Customer Service / Accounts Receivable Assistant position at K&R Staffing HR Consulting LLC?
We are looking for a detail-oriented and customer-focused Accounts Receivable Assistant to join a local Credit Department. In this role, you’ll support Credit Analysts, assist customers with account questions, and help manage Cash Before Delivery (CBD) accounts.
If you enjoy working in a fast-paced environment, multitasking, and helping customers, this could be a great fit!
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Answer incoming calls and assist customers with account questions (billing, payments, statements, etc.)
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Support Credit Analysts with administrative tasks and documentation
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Set up new customer accounts and maintain accurate records
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Assist with collections on past-due accounts
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Process payments, including credit card transactions
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Handle order processing for Cash Before Delivery (CBD) accounts
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Research and resolve account discrepancies
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Communicate professionally with customers and internal teams
- Help gather credit and trade references
Requirements
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High school diploma or equivalent
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Strong customer service and communication skills
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Ability to multitask and stay organized in a fast-paced setting
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Basic computer skills (Microsoft Word, Excel, Outlook)
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Attention to detail and accuracy
- Ability to remain professional in challenging customer situations
Preferred (Not Required)
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Previous experience in customer service, accounts receivable, or credit/collections
- Experience handling high call volumes
Benefits
? Benefits
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401(k) company match
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Health, dental, and vision insurance
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Life insurance
- Paid time off
? Why Join Us?
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Stable, full-time position
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Team-oriented work environment
- Opportunity to grow your skills in finance and customer service
High school diploma or GED required, relevant school experience