Office Coordinator

About Us:

At JX, we are more than just a provider in the trucking industry. We are a team united by core values that define our commitment to excellence. Each employee plays a crucial role in assisting internal and external customers with solutions for their transportation needs. From entry-level opportunities to the more experienced roles, this position is tailored for motivated and career-minded individuals seeking to expand their base of knowledge while experiencing professional growth.

The Regional Coordinator will provide operational and administrative support to ensure the branch functions efficiently, assisting with daily operations, implementing directives, and maintaining a high level of quality while serving colleagues and customers alike.

Essential Duties and Responsibilities:

Honor Commitments:

• Organize and prioritize daily tasks which may include processing daily deposits, filing invoices, reconciling petty cash drawer, and performing cash logs for branches.
• Assist in scheduling pre-delivery inspections for new trucks.
• Perform monthly billing.
• Coordinate check-in and check-out of rentals, ensuring all documents are signed and sent to appropriate departments.
• Ensuring all on-ground stock units in your region/stores are entered into business systems to accurately specs and photos.
• Manage administrative tasks, such as filing, record-keeping, and data entry.
• Complete lot/wellness checks on a weekly basis.
• Complete new truck check ins.
• Take pictures of on ground stock units at your assigned location
• Work with UTD coordinator in moving units to other locations or detailers
• Help with the scheduling of wash and detail for new and used units

Create Positive Experiences:

• Provide excellent customer service to all visitors, by phone and in-person.
• Provide ample trip records to customers with willingness to assist in their accurate and timely submission.
• Effectively resolve issues with rental customers.
• Provide support in delivery of new/used units in the absence of leadership.
• Work collaboratively with other team members to achieve branch goals.
• Assist with training and onboarding of new staff.
• Ensure company facilities are maintained to corporate standards to guarantee both customers and employees have a positive experience in a clean environment.

Foster Lifelong Learning:

• Work closely with Operations Manager to acquire new skills and knowledge.
• Adapt to evolving needs of branch and organization, undertaking responsibilities as required.
• Meet business needs and objectives with clarity and understanding.
• Collect and ensure compliance with Diesel Exhaust Fluid, as applicable, in connection with local and federal environmental regulations.

Demonstrate Good Stewardship:

• Responsibly manage office supplies.
• Conduct daily inventory audits at assigned locations.
• Ensure your assigned branches are held up to a standard of cleanliness.
• Coordinate with RVP and operations manager to sign up vendors to maintain our facilities
• Enter and approve payroll for branch associates, as assigned by the Operations Manager.
• Maintain and manage fleets, ensuring rental units on the lot are "Green Tag" ready.
• Manage inventory, including tracking of in-transit movement.
• Exhibit care and concern for JX assets, which may include rental vehicles are returned in sanitary and functional condition.

Other Duties as Assigned:

• Adapt to the evolving needs of the organization and undertake additional responsibilities as required, reflecting our commitment to flexibility and responsiveness in meeting business objectives.

Minimum Qualifications Required:

• High school diploma or equivalent. Associate Degree in Business Administration or related field preferred.
• Strong project management and organizational skills.
• Excellent communication and interpersonal skills, essential for interacting with customers, colleagues and management.
• Ability to manage multiple tasks and prioritize effectively.
• Ability to work independently and as part of a team.
• Demonstrate adaptability and resilience while working in a fast-paced environment.
• Ability to identify and resolve issues efficiently.
• Accuracy and thoroughness in completing tasks.
• Discretionary with the ability to handle confidential information.
• Good computer skills in Google applications are preferred.
• Experience with Customer Relationship Management (CRM) and Business Management (BMS) software and systems.

Employee Benefits:

Insurance:

• Medical - PPO and HDHP options
• Flexible Spending Account (FSA)
• Health Savings Account (HSA) with company match
• Dental Insurance
• Vision Insurance
• Accident & Critical Illness Insurance
• Group Term Life Insurance (company paid)
• Short and Long-Term Disability (company paid)

Paid Time Off:

• Paid Time Off (PTO)
• Paid Holidays
• Volunteer Time-Off
• Paid Maternity/Paternity Leave
• Bereavement/Funeral

Compensation:

• 401(k) Retirement Plan with company match
• Incentive Programs
• Shift Differential Program
• Tool Rewards Program
• Safety shoe and glasses program

Other:

• Employee Assistance Program (EAP)
• Wellness incentives
• Company paid and provided uniforms
• Training: In-House, Instructor-Led, and Online