Managing Director of Multifamily

Managing Director of Multi-Family

About Elevate Communities

 Elevate Communities is the newly branded multifamily division of JWB Real Estate Companies, dedicated to serving Northeast Florida with a mission to elevate both the resident and client experience. With over 5,700 rental homes under management, including 600 multifamily units across small and mid-size apartment communities, JWB offers a vertically integrated approach to property management, construction, and real estate investment.

Our multifamily division focuses on creating exceptional communities, delivering consistent results for property owners and investors, and fostering meaningful resident experiences. We combine strategic oversight with hands-on care to provide best-in-class service for both residents and clients.

Position Overview

We’re seeking a proven multifamily leader to build and scale our property management platform from the ground up. This is a rare opportunity to design, implement, and lead a fully integrated multifamily operating platform that will serve as the foundation for long-term growth within Elevate Communities.

Key Responsibilities

• Lead the creation and execution of the multifamily property management business plan.
• Partner with executive leadership to establish the vision, structure, and financial model for the new division.
• Build the initial organizational structure, including recruiting and developing key team members (regional managers, marketing, training, and support roles).
• Oversee the implementation of systems, software, and reporting tools to drive performance and transparency.
• Define operational standards, KPIs, and best practices across leasing, marketing, maintenance, and resident experience.
• Establish management fee structures, ancillary income programs, and owner reporting standards.
• Ensure regulatory compliance, fair housing adherence, and operational excellence across all managed assets.
• Serve as the primary point of contact for ownership and clients, ensuring alignment between property-level execution and investment objectives.
• Foster a culture of accountability, service, and continuous improvement.

 Ideal Background

• 8 years of experience in multifamily property management, with at least 3 years in senior leadership (VP, SVP, or President-level).
• Experience launching or scaling a management platform is strongly preferred.
• Proven track record managing multiple assets across markets.
• Deep understanding of technology platforms (property management, accounting, marketing, and reporting tools).
• Strong financial acumen and ability to build P&Ls and fee structures.
• Strategic thinker who can operate both as a builder and an operator.
• Excellent leadership, communication, and change management skills.

Compensation & Schedule

• $100-$150K base salary bonus
• Schedule: Monday–Friday, 8:30 AM–5:00 PM
• Hours: 50 hours per week expected
• Reporting to: Adam Rigel, CIO
• Travel: Required within Jacksonville and surrounding areas to Elevate Communities properties

Office Perks & Benefits

• FL Blue health insurance options
• Humana dental insurance options
• Paid time off (15 PTO, 8 sick/unplanned, 9 holidays)
• Matching program to your charity of choice
• Gym membership reimbursement
• 401(k) matching (up to 4.5%) through John Hancock
• Lunch provided daily
• Volunteer & team-building events throughout the year
• Personal & professional development opportunities
• Parental leave
• Childcare reimbursement
• Relaxed business casual work environment