Personal Assistant / House Manager

Personal Assistant / House Manager

Location: Upper East Side, New York, NY

Schedule: Monday–Friday, approximately 10:00 AM–6:00 PM, with flexibility for occasional evenings/weekends as needed

Compensation: $120,000–$125,000 per year, plus paid vacation and select holidays

A highly refined private residence on the Upper East Side is seeking an exceptionally polished, service-driven Personal Assistant / House Manager to support a single principal, an adult child, and the daily operations of the home.

This role requires a proactive, highly organized professional who can anticipate needs, manage changing priorities, and maintain impeccable household standards. The ideal candidate will bring a warm, discreet, and calm demeanor, strong attention to detail, and the ability to balance personal support, calendar management, household operations, wardrobe care, travel preparation, guest hospitality, and vendor coordination.

This is an excellent opportunity for someone who understands luxury service standards, similar to a five-star hotel environment, and takes pride in creating a home that feels calm, organized, polished, and effortlessly maintained.

Responsibilities

Principal & Personal Support

• Provide thoughtful day-to-day support to the principal, adult child, and household.
• Manage daily logistics, appointments, reservations, errands, travel details, and household needs.
• Anticipate needs and proactively assist with shifting schedules and priorities.
• Prepare daily essentials, including wardrobe selections, garments, accessories, meals-to-go, and event readiness.
• Handle personal errands, shopping, returns, specialty requests, and reservations.
• Maintain the highest level of discretion and confidentiality at all times.

Calendar, Travel & Logistics

• Manage a busy and constantly evolving calendar with excellent judgment and attention to detail.
• Coordinate appointments, personal commitments, reservations, household schedules, and travel plans.
• Prepare detailed travel logistics, itineraries, packing plans, and pre/post-trip organization.
• Execute detailed packing and unpacking for monthly travel.
• Ensure garments, accessories, and personal items are prepared and available ahead of departures.

Wardrobe & Personal Presentation

• Oversee the care, organization, and upkeep of an extensive wardrobe and accessory collection.
• Maintain detailed knowledge of garments, shoes, handbags, jewelry, and seasonal inventory.
• Inspect clothing daily to ensure pieces are clean, pressed, repaired, and presentation-ready.
• Coordinate tailoring, dry cleaning, shoe repair, and specialty garment care.
• Steam, press, organize, and prepare clothing for daily wear, travel, and events.
• Assist with dressing preparation and ensure wardrobes remain meticulously maintained.

Household Operations & Home Management

• Oversee the day-to-day functionality, organization, and presentation of the residence.
• Conduct daily walkthroughs to ensure all spaces are immaculate, organized, and guest-ready.
• Oversee a part-time housekeeper who comes daily for several hours and ensure household standards are consistently maintained.
• Manage household inventories, pantry stocking, household supplies, heavy package coordination, and returns.
• Schedule and oversee household repairs, maintenance appointments, vendors, and service providers.
• Maintain organized storage systems and updated inventories throughout the home.
• Liaise with vendors, repair professionals, household staff, and outside service providers as needed.

Hospitality & Guest Service

• Create a welcoming and elevated experience for family members and frequent guests.
• Prepare guest rooms and coordinate personalized amenities prior to arrivals.
• Serve as the primary point of contact for guest requests during stays.
• Assist with home entertaining, including formal dinners, gatherings, weekly business meetings, and larger annual events.
• Support hospitality needs within the residence with polish, professionalism, and attention to detail.

Household Provisioning

• Manage grocery shopping, household provisioning, and pantry organization for the family and guests.
• Track household needs and ensure supplies are consistently stocked.
• Coordinate meals-to-go and support household food-related logistics as needed.

Pet Care

• Manage care for a small dog, including walks or dog walker coordination, feeding, grooming appointments, and veterinary visits.

Ideal Candidate

• Prior experience in a luxury private home, high-end hospitality environment, or similar service-focused setting.
• Strong EA/PA-level calendar management, travel coordination, and personal support experience.
• Polished, warm, discreet, intuitive, and highly professional.
• Service-oriented with a naturally nurturing and attentive approach.
• Highly organized, detail-oriented, and meticulous with strong follow-through.
• Comfortable managing multiple moving parts while remaining calm under pressure.
• Flexible, adaptable, proactive, and solution-oriented.
• Excellent written and verbal communication skills; fluent in English.
• Technologically proficient and comfortable managing calendars, texts, lists, travel details, and household systems.
• Honest, trustworthy, collaborative, and discreet.
• Self-motivated with a strong work ethic and low-ego mindset.
• Familiarity with Manhattan lifestyle, vendors, logistics, and local expectations required.
• Excellent long-term references required.