What are the responsibilities and job description for the Audio Visual/Video Teleconferencing Technician position at JW Affinity IT?
Overview
We are looking for a AV/VTC Technician to join our team!
Three or more years of experience working as an AV VTC Technician.
Primary Skills include:
- Candidates are expected to have experience with videoconference and conference room upgrades, knowledge of Extron and Crestron infrastructure and control products, Bi-amp audio devices, Tandberg codecs, projection system and other audio/video equipment knowledge.
- Installing complex AV systems. Technicians must complete technical installation of AV systems, including equipment rack fabrication, site preparation, termination and calibration of audio and video equipment, and implementation of Crestron Digital Media and control systems. Also, trouble-shoot complex audio, video, switching and control systems problems as required.
- Install, configure, integrate and test videoconferencing and integrated audio/visual technologies (videoconferencing, multimedia, displays, video projection systems, audio reinforcement systems, cameras, microphones, document cameras, streaming technologies, etc.) and A/V based collaboration technologies.
- Integrate and configure A/V systems with Crestron control systems. Install and configure Crestron Digital Media products.
Additional Responsibilities
- Assist in Developing and conduct on-site user and administrative training for the installed integrated A/V systems.
- Assist in design, integration, testing and troubleshooting of various network and telecommunications systems including IP and ISDN networks.
- Assist in customer site surveys, including collecting and recording existing detailed operational, functional and technical requirements, developing project scopes. This would be the design engineer responsibility not a technician.
- Understanding plans and specifications to identify the materials and equipment needed to ensure compliance with project requirements. This would be the design engineer responsibility.
- Knowledge of design techniques, tools, and principals involved in the production of electrical plans, blueprint and drawings.
- Load and test touch panels and control programs.
- Troubleshoot hardware cabling.
- Provide system testing and troubleshooting expertise on high-end A/V solutions as related to the remote control sub-systems of the integrated solutions.
- Provide training and training material, including advanced training for the technical support and services personnel and directs easy to understand basic training for the end-users of the systems.
Responsibilities
Required Experience
- At a minimum, 3 years of experience with troubleshooting videoconferencing, audio conferencing, and integrated A/V technologies in a large enterprise.
- At a minimum, 3 years of experience installing and troubleshooting Digital Media, BiAmp, Extron, Tandberg, Polycom, Crestron, Lutron, and corresponding hardware and software infrastructure.
- Familiarity with IT, telecommunications, A/V and electrical equipment including related materials and specifications.
- Detailed knowledge of videoconferencing standards.
- Experience reading and interpreting blueprints.
- Administer ITSM / Service Now network ticket queue
- Crestron Digital Media Certification (preferred).
Qualifications
Benefits
- Health Care Plan (Medical, Dental & Vision)
- Retirement Plan (401k,with matching)
- Life Insurance Plan
- PTO
- Short Term & Long-Term Disability
- Internet & Phone Allowance (for applicable roles)
- Wellness Resources (EAP)
- Pet Insurance
- Work-Life balance
- Flexible Hours
- Full-Time Permanent Positions
JW Affinity IT is a full-service IT solutions provider supporting schools and private organizations with strategic, innovative technology projects. We take the time to understand our clients’ needs to successfully develop, implement, and manage each initiative. JW is a certified small, woman- and minority-owned business through the National Minority Supplier Development Council.
We are committed to fostering a diverse, inclusive, and innovative workplace where different perspectives lead to better IT solutions. As an Equal Opportunity Employer, we welcome applicants from all backgrounds and are dedicated to creating an inclusive environment.