What are the responsibilities and job description for the Program Supervisor - Medicaid position at JustCompassion?
Just Compassion | Tigard, OR
Full-Time | 40 hours/week | Starting at $65,000 | Benefits Included
About Just Compassion
Just Compassion of East Washington County is a community-centered nonprofit dedicated to addressing the needs of unhoused individuals by building relationships and working toward long-term housing stability. We operate with a low-barrier, housing-first approach, ensuring equitable access to services for all individuals.
Position Summary
We are seeking a passionate and organized Program Supervisor to oversee programs that intersect with Medicaid services, including housing case management, tenancy supports, and related care coordination. This role will supervise a team of frontline staff, ensure compliance with program standards, and collaborate with administrative staff to maintain documentation and billing procedures that align with Medicaid requirements.
While Medicaid billing experience is preferred, it is not required. We are looking for someone with strong leadership skills and a willingness to learn and grow in this space. The ideal candidate is someone who thrives in dynamic environments and is excited to contribute to a growing program that supports vulnerable community members.
Key Responsibilities
- Supervise a team of case managers and housing navigators working within Medicaid-funded and other supportive service programs.
- Ensure staff are meeting service delivery requirements and documentation standards, especially related to Medicaid and HRSN billing protocols.
- Work closely with the administrative team to support quality assurance and Medicaid billing readiness, including ensuring accurate and timely documentation.
- Provide coaching, performance feedback, and professional development support for staff.
- Help develop program workflows and policies that meet both organizational goals and funder compliance standards.
- Monitor caseloads and participant outcomes to support high-quality service delivery.
- Act as a liaison with Coordinated Care Organizations (CCOs), Medicaid billing entities, and external partners as needed.
- Support audit preparation, data reporting, and monitoring visits.
- Participate in strategic planning and program expansion initiatives.
Preferred Qualifications
- Bachelor’s degree in Social Work, Public Administration, Healthcare, or related field (or equivalent experience)
- At least 2 years of supervisory or leadership experience in a nonprofit or healthcare setting
- Experience with Medicaid programs, healthcare billing, HRSN, or supportive housing services preferred
- Strong understanding of trauma-informed care, housing-first principles, and equitable service delivery
- Excellent communication, organizational, and problem-solving skills
Physical Requirements
- Ability to walk up and down stairs and stand for extended periods.
- Ability to lift up to 20 pounds and assist with light physical tasks (e.g., setting up tables/chairs).
- Ability to perform job duties that may involve bending, twisting, or reaching.
Why Join Just Compassion?
- Competitive pay and benefits including medical, dental, and paid time off.
- Opportunities for professional development, including training in trauma-informed care and housing-first strategies.
- A collaborative work environment that values compassion, advocacy, and community impact.
- Be part of a growing organization working to create real housing solutions in Washington County and beyond.
Just Compassion of East Washington County is committed to a policy of Equal Employment Opportunity with respect to all employees and applicants for employment. This policy prohibits discrimination on all legally recognized bases including, but not limited to, race, creed, color, gender, pregnancy, sexual orientation, gender identity, age, marital status, family relationship, disability, national origin, or service in the uniformed services.
Salary : $65,000
