What are the responsibilities and job description for the Manufacturing/Quality Technical Writer position at Jupiter Bach?
JOB TITLE: Manufacturing Technical Writer
EMPLOYER: Jupiter Bach
DEPARTMENT: QEHS
REPORTS TO: QEHS Manager
SUMMARY: The Manufacturing Technical Writer reports to the QEHS Manager to support our facility by developing, standardizing, updating, and maintaining Standard Operating Procedures, Work Instructions, Job Safety Analysis, and Training Materials as needed.
DUTIES AND RESPONSIBILITIES:
QUALIFICATIONS:
COMPETENCIES:
PHYSICAL DEMANDS AND WORK ENVIRONMENT:
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or physical requirements. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EMPLOYER: Jupiter Bach
DEPARTMENT: QEHS
REPORTS TO: QEHS Manager
SUMMARY: The Manufacturing Technical Writer reports to the QEHS Manager to support our facility by developing, standardizing, updating, and maintaining Standard Operating Procedures, Work Instructions, Job Safety Analysis, and Training Materials as needed.
DUTIES AND RESPONSIBILITIES:
- Receive WI, SOPs, JSAs, and other technical documents from plant representatives for review and editing.
- Review processes in depth to ensure compliance to current instructions.
- Ensure documentation is clear, concise, and formatted consistently before publication.
- Validate content accuracy by working with subject matter experts (SMEs) in manufacturing, engineering, safety, and quality.
- Maintain document version control and ensure compliance with ISO, OSHA, and company policies.
- Develop, write, and edit Standard Operating Procedures (SOPs) for fiberglass and assembly manufacturing processes, ensuring accuracy and clarity.
- Create and maintain Job Safety Analyses (JSAs) in collaboration with Safety and Operations teams to enhance workplace safety.
- Develop training manuals, work instructions, and reference guides for shop floor employees.
- Work closely with Training, Technical Teams, Quality, and Safety Leadership to ensure training materials and SOPs support operational needs.
- Continuously improve documentation based on employee feedback, regulatory updates, and process changes.
- Incorporate visual elements such as diagrams, process flowcharts, and images to enhance clarity and usability.
- Assess and optimize systems and processes for efficiency, implementing improvements as necessary.
- Perform other duties as assigned.
QUALIFICATIONS:
- High-energy, self-directed problem-solver with a strong bias for action and decision-making.
- Risk-aware but unafraid to take calculated risks.
- Strong ability to prioritize and act on opportunities for measurable efficiency gains
- Software Skills: Proficiency in Microsoft Office (Word, Excel, PowerPoint, Teams), Adobe, AI tools and document management systems.
- Technical Knowledge: Strong understanding of fiberglass manufacturing processes, safety protocols, and regulatory standards (OSHA, ISO, etc.) is an asset
- Ability to work in a fast-paced environment
- Ability to read drawings, instructions
COMPETENCIES:
- Analytical--Synthesizes complex or diverse information; Collects and researches data; Uses intuition and experience to complement data; Designs work flows and procedures.
- Problem Solving--Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.
- Technical Skills--Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others.
- Teamwork--Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed.
- Motivation--Sets and achieves challenging goals; Demonstrates persistence and overcomes obstacles; Measures self against standard of excellence; Takes calculated risks to accomplish goals.
- Professionalism--Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.
- Quality--Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.
- Attendance/Punctuality--Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.
PHYSICAL DEMANDS AND WORK ENVIRONMENT:
- Occasionally required to stand
- Frequently required to walk
- Frequently required to sit
- Frequently required to utilize hand and finger dexterity
- Occasionally required to climb, balance, bend, stoop, kneel or crawl
- Frequently required to talk or hear
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or physical requirements. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.