Network Operations Technician - Cavalier SFS,

Location: Cavalier, ND
Description: The Judge Group is currently seeking a Network Operations Technician to work at Cavalier SFS, ND. This position is fully onsite. For immediate consideration email your resume to
- Robbie Kissinger

Requirements:

Active DoD Secret clearance or higher

Active CompTIA Security or higher

Duties:

• Multi-disciplined network engineer with experience observing legacy network behavior and comparing against baseline performance.
• Creates and responds to incident tickets and performs network triage per SOPs and knowledge articles.
• Responsible for resolving IT hardware and software infrastructure (servers, network, security, etc.) issues using systems analysis techniques and procedures to ensure appropriate function of hardware, software, or system functional specifications.
• Analyzes, troubleshoots, and resolves issues with IT infrastructure, including user systems, servers, storage, and network connectivity.
• Provides system administration for assigned infrastructure and establishes and maintains security as it relates to users.
• Applies security patches and operating system upgrades to ensure the security and integrity of the technical environment.
• Supports new infrastructure projects.
• Maintains all configuration documentation for assigned infrastructure.
• Performs system patching and IAVA patches to network routers and switches.
• Performs Cisco or equivalent and software upgrades. Develops and updates configuration templates for switch and router installs.
• Applies configuration templates for initial switch and router installs.
• Troubleshoots systems document failures and accessibility problems within the network to our services. Monitors network performance against current outages.
• Develops and leverages network TTPs and SOPs to closed tickets.
• Provides training as required on network operations TTPs and SOPs.
• Supports engineering designs data calls.
• Supports new/enhanced network implementation, installation, and technical refresh projects within a site or locale.
• Works independently with some supervision.
• Performs Network ticket resolution.
• Uses administrative access to the network to stage new switches, router.
• Uses administrative access to network components to research errors, incidents, problems, and to perform incident analysis and identify potential problems.
• Routes Service Requests to the appropriate organization required for incident resolution.
• Performs root cause analyses.

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Contact:

This job and many more are available through The Judge Group. Please apply with us today!

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