What are the responsibilities and job description for the Import Specialist position at JSG (Johnson Service Group, Inc.)?
Johnson Service Group (JSG) is a nationally recognized professional recruiting firm that is currently seeking an Import Specialist to support a key client of ours within the logistics/supply chain industry. If you consider yourself a driven, energetic, critical thinker eager for upward mobility into a Team Lead role, then look no further!
Summary
As an Import Specialist, you will be a vital part of the customs brokerage team, responsible for overseeing the importation process and invoicing for clients. This position requires an understanding of import procedures, excellent customer service skills, and the ability to solve import-related challenges.
Key Responsibilities
- Serving as the primary point of contact for assigned clients where you’ll build and maintain strong relationships. Understanding clients’ needs and providing customized import solutions.
- Reviewing import documentation, including commercial invoices, bills of lading, packing lists, and certificates of origin, ensuring accuracy and compliance with customs regulations.
- Overseeing the customs clearance process, ensuring that all imported goods are cleared efficiently and in compliance with applicable laws and regulations.
- Address import-related challenges, such as customs delays, document discrepancies, or issues with transportation providers.
- Generate and maintain import-related shipment notes for the client.
- Collaborate with customs brokers, import support specialists, and other team members to ensure the smooth flow of import operations.
Qualifications
- High school diploma or equivalent; a bachelor's degree in a related field is a plus.
- Minimum of 1 year experience in import operations, preferably within a customs brokerage or a related industry
- Prior leadership experience is a plus as this role will eventually transition into an Import Team Lead role.
- Understanding of customs compliance as it relates to imports
- Excellent verbal and written communication skills to interact effectively with clients, government agencies, carriers, and other stakeholders.
- Proficiency in using computer software, including Microsoft Office Suite (Word, Excel, Outlook), and any specialized import or logistics software. CargoWise experience is a plus.
Additional Information
- Hybrid/Remote with 2 days remote and 3 days in office
- JSG benefits available after 30 days of employment
- Incredibly strong culture with a focus on keeping morale high
- Strong tenure among employees
- Johnson Service Group (JSG) is an Equal Opportunity Employer. JSG provides equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, marital status, protected veteran status, or any other characteristic protected by law.