Trade Show Coordinator

Johnson Service Group has an immediate opportunity for a Trade Show Coordinator for a global medical device client in Auburn, MA

Part-Time| Hybrid | $22 - $28/Hr. depending on qualifications.

Summary: The Trade Show Coordinator is responsible for coordinating company events from start to finish. This includes managing inventory for each event, processing shipments and returns, maintaining SAP records, and ensuring all event details are executed accurately. This role works closely with Marketing, Sales, Logistics, and the broader Conventions team, and provides consultative support to internal customers.

Key Responsibilities

• Manage events after initial approval, confirming inventory availability and communicating updates to event owners.
• Own the order management process and support inventory planning with a goal of 90% first-pass fill rate.
• Mentor Convention Coordinator I team members.
• Create, track, and update events according to SOPs.
• Maintain the inventory master file and process all shipment requests from the warehouse and field.
• Provide product guidance and suggest alternatives as needed.
• Coordinate with Marketing, Sales, and Warehouse teams to manage product needs for conventions, labs, and meetings.
• Purchase replacement inventory for lost/damaged items when needed.
• Run daily, weekly, and monthly reports; ensure issues are resolved promptly.
• Stay current on promotions, policies, processes, and system updates.
• Maintain strong compliance and escalate requests requiring review.
• Recommend and support process improvements.
• Provide backup support across the department as needed.
  
  

Skills & Experience:

• High school diploma required; advanced degree preferred.
• 3–5 years in customer service or order management, preferably in a high-volume environment.
• Strong communication, problem-solving, and decision-making skills.
• Highly organized, detail-oriented, and capable of managing multiple events at once.
• Proficient in Microsoft Office; SAP and Microsoft Access experience strongly preferred.
• Experience in event planning or a related field is a plus.
• Knowledge of medical terminology preferred.
• Ability to work in a fast-paced environment supporting 650 events annually.
  
  

Contract

#D800

JSG offers medical, dental, vision, life insurance options, short-term disability, 401(k), weekly pay, and more. Johnson Service Group (JSG) is an Equal Opportunity Employer. JSG provides equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, marital status, protected veteran status, or any other characteristic protected by law.