What are the responsibilities and job description for the Junior Data Migration Field Support Technician position at JS Consulting?
Job Title- Junior Data Migration Field Support Technician
Project Location Onsite in Boise, Idaho
Duration- 6 months contract
Visa- USC/ GC/ GCEAD/ OPTEAD/ TN
Interview: In-person (Boise, ID)
We are seeking a Junior Data Migration Field Support Technician with 2 3 years of experience to support hardware deployments, user onboarding, and data migration initiatives. The role involves hands-on technical support and assisting users during migration to a centralized Microsoft 365 (M365) environment.
Mandatory Must Have
Customer service including the ability to prioritize and address customer questions and trouble tickets based on customer needs and impacts.
Troubleshooting and maintaining Active Directory users, computers, groups and policies.
Onboarding new users to Microsoft 365, with emphasis on Sharepoint, OneDrive, and Outlook as well as answering general user questions
Migrating end user emails and documents to M365 Outlook and OneDrive from on-premise Exchange, external M365 and/or Google Workspace.
Troubleshooting Microsoft Windows 10 and 11.
Highly desired
Troubleshooting Microsoft Office 2016, including exporting/importing mail, calendar and contacts
Basic network (wired and wireless) configuration and troubleshooting including ping and trace route
Project Location Onsite in Boise, Idaho
Duration- 6 months contract
Visa- USC/ GC/ GCEAD/ OPTEAD/ TN
Interview: In-person (Boise, ID)
We are seeking a Junior Data Migration Field Support Technician with 2 3 years of experience to support hardware deployments, user onboarding, and data migration initiatives. The role involves hands-on technical support and assisting users during migration to a centralized Microsoft 365 (M365) environment.
Mandatory Must Have
Customer service including the ability to prioritize and address customer questions and trouble tickets based on customer needs and impacts.
Troubleshooting and maintaining Active Directory users, computers, groups and policies.
Onboarding new users to Microsoft 365, with emphasis on Sharepoint, OneDrive, and Outlook as well as answering general user questions
Migrating end user emails and documents to M365 Outlook and OneDrive from on-premise Exchange, external M365 and/or Google Workspace.
Troubleshooting Microsoft Windows 10 and 11.
Highly desired
Troubleshooting Microsoft Office 2016, including exporting/importing mail, calendar and contacts
Basic network (wired and wireless) configuration and troubleshooting including ping and trace route