Intake Coordinator

Job Summary

JRA Health is a new and emerging home infusion provider, looking for talented individuals to assist in the organization’s focus on filling the gap in acute care home infusion services. JRA Health is licensed & accredited to provide infusion pharmacy & nursing services to patients in the Florida market with plans to expand into surrounding states and nationally.

Job Description Summary:

Responsible for facilitating the new patient admission process to JRA Health for acute care home infusion therapies. Works in partnership with sales & operations personnel to ensure that patients are onboarded in an efficient manner.

Job Responsibilities:

·        Obtains all required documentation for new patient referrals and develops patient chart within Electronic Health Record

·        Verifies insurance and eligibility along with obtaining authorizations when necessary

·        Complete start-of-care paperwork

·        Contact patients to confirm information and notify them of their financial obligation

Required Qualifications:

·        High school diploma or equivalent

·        Knowledge of HCPC, ICD-10 and CPT codes

·        2 years of previous intake experience including eligibility and authorizations

·        Proficiency in Microsoft 365 environment (Excel, Word, Teams, Outlook, PowerPoint, etc.)

·        Good time management skills

·        Passion and empathetic approach to helping patients & referral sources

·        Effective problem solving & communication skills

·        Effective Team Player

Travel Requirements:

·        N/A – onsite in Jacksonville, FL local office.

Physical Requirements:

·        Ability to communicate orally with customers, management, and other co-workers, both individually and in front of a group is crucial. Regular use of the phone and e-mail for communication is essential.

·        Sitting, driving, walking, standing for extending periods. Hearing and vision within normal ranges is essential for normal conversations, to receive ordinary information and to prepare or inspect documents.

·        No heavy lifting expected; occasional exertion of up to 25 lbs. of force may be required. Good manual dexterity for the use of common office equipment.

Supervisory Responsibilities:

·        Does this position have supervisory responsibilities (i.e. hiring, recommending/approving promotions and pay increases, performance reviews, etc.)? – NO

Salary:

·        Competitive base salary. Salary is determined based on experience and qualifications.

Benefits:

·        401K

·        Dental Insurance

·        Disability Insurance

·        Health Insurance

·        Lift Insurance

·        Paid Time Off

·        Vision Insurance

JRA Health subscribes to a policy of equal employment opportunity, making employment available without regard to race, color, religion, national origin, citizenship status according to the Immigration Reform and Control Act of 1986, sex, sexual orientation, gender identity, age, disability, veteran status, or genetic information.