RN Clinical Service Liaison

Job Overview

JRA Health is a new and emerging home infusion provider, looking for talented individuals to assist in the organization’s focus on filling the gap in acute care home infusion services. JRA Health is licensed & accredited to provide infusion pharmacy & nursing services. An RN Clinical Service Liaison is responsible for sales and marketing efforts in a specified territory and for growing top line revenue of assigned acute therapies. Develops and maintains relationships with key referral sources. Uses appropriate marketing materials and tools to convey consistent messaging across the organization. Works closely with intake and operations personnel to ensure patients are efficiently transitioned to JRA Health.

Responsibilities

• Develops and maintains relationships with referral sources to increase referral volume.
• Serves as a key point of contact for patients, referral sources and JRA Health team members.
• Provides hands-on bedside patient education.
• Serves as valuable resource for assigned referral sources throughout the intake, transitions of care process, etc.
• Conveys and reinforces elements of the value proposition appropriate for each account and decision maker.
• Works with internal (intake & operations personnel) and external (case manager, referring provider, etc.) vendors to safely and efficiently onboard and transition patient infusion care to JRA Health.
• Effectively communicates with patients, family, case managers, JRA Health team members throughout the discharge process to ensure successful transitions of care.
• Partners with the Account Executive and Director of Operations to identify & grow referral source accounts. Provides business intelligence to assist in their strategic placement and allocation of time spent with assigned accounts.

Qualifications:

• Registered Nurse Licensure - Active and in Good Standing
• Clean Driving Record
• Proficiency in Microsoft 365 environment (Excel, Word, Teams, Outlook, PowerPoint, etc.)
• Good time management skills
• Passion and empathetic approach to helping patients & referral sources
• Effective problem solving & communication skills
• Effective team player

Travel Requirements:

• Willing to travel at least 75% of the time for business purposes

Physical Requirements:

• Ability to communicate orally with customers, management, and other co-workers, both individually and in front of a group is crucial. Regular use of the phone and e-mail for communication is essential.
• Sitting, driving, walking, standing for extending periods. Hearing and vision within normal ranges is essential for normal conversations, to receive ordinary information and to prepare or inspect documents.
• No heavy lifting expected; occasional exertion of up to 25 lbs. of force may be required. Good manual dexterity for the use of common office equipment.

Salary:

• Competitive base and commission structure. Salary is determined based on experience and qualifications.

Benefits:

• 401K
• Dental Insurance
• Disability Insurance
• Health Insurance
• Lift Insurance
• Paid Time Off
• Vision Insurance

JRA Health subscribes to a policy of equal employment opportunity, making employment available without regard to race, color, religion, national origin, citizenship status according to the Immigration Reform and Control Act of 1986, sex, sexual orientation, gender identity, age, disability, veteran status, or genetic information.

Job Type: Full-time

Work Location: In person