What are the responsibilities and job description for the Employee Engagement Prgrm Mgr position at jpshealthnet?
Job Summary: The Employee Engagement Program Manager manages the strategies focused on improving the leader and team member experience through culture change and engagement. This position drives initiatives including but not limited to employee events, activities, platforms, communications, and strategic engagement plans for the entire network. The Employee Engagement Program Manager is responsible for building awareness, understanding, and ownership for the JPS engagement vision and cultural transformation. This position will work collaboratively with the HR Division and across the network to improve the employee experience throughout the life cycle of a JPS team member.
Essential Job Functions & Accountabilities:
- Implements best practices and leverages analytics to drive strategies for retention, culture change, and other relevant factors impacting team member engagement.
- Executes and manages long-term strategies and best-in-class initiatives to promote and achieve a culture of excellence and high engagement.
- Supports annual budgets and proposals, timelines, presentations, and creative design to increase engagement and to sustain a positive culture. Proactively supports changes in project scope, identifies potential crises, and devises contingency plans.
- Encourages leaders to improve employee experience by executing department-specific action plans. Supports leadership accountability to create and manage action plan completion.
- Promotes a work environment that is fun and productive. Collaborates with various HR departments and the JPS leadership team to select programming that meets the strategic objectives of the organization.
- Supports the team member engagement message model and aligns content, messages, and events.
- Maintains ongoing pulse on team member morale through focus groups, surveys, town halls, one-on-one interviews, and other methods; evaluates and applies the data to support decisions.
- Maintains a constant flow of information, leveraging varied methods including development of leadership messaging, web content, engagement champion materials, manager and employee toolkits, video/audio blogs and other forms of social media technology through partnership with Communications Team.
- Ensures alignment and adherence to JPS branding standards.
- Serves as consultant for department-specific recognition activities and attends meetings as assigned.
- Supports the rewards and recognition team strategy and outcomes including reviewing, evaluating and making recommendations for departmental recognition programs.
- Acts as the administrator for the Rewards and Recognition platform.
- Provides leadership with analysis of key reports on utilization of rewards & recognition resources (e.g., VIP utilization, WOW utilization, etc.).
- Supports vendor management activities including research, RFP, evaluation, negotiation, contracting, budget management and performance management.
- Responsible for providing day-to-day maintenance of the rewards and recognition program.
- Job description is not an all-inclusive list of duties and may be subject to change with or without notice. Staff are expected to perform other duties as assigned.