What are the responsibilities and job description for the Principal Technical Program Manager - Hardware Vendor Management position at JPMorgan Chase?
Elevate your career by steering multi-faceted tech programs, integrating innovative solutions for a dynamic impact across global operations.
As a Principal Technical Program Manager in the Global Technology Vendor Management Office, you will lead complex, multi-functional technology projects and programs that will impact experiences for multiple groups across the firm. Your advanced analytical reasoning and adaptability skills will enable you to break down business, technical, and operational objectives into manageable tasks, while navigating through ambiguity and driving change. With demonstrated technical fluency, you will effectively collaborate with cross-functional teams to deliver solutions that align with the firm's strategic goals. Your exceptional communication and influencing abilities will foster productive relationships with stakeholders.
In this role, you will provide both technical and commercial leadership for hardware transactions, leveraging deep expertise in infrastructure, networking, and vendor management. You will drive execution of high-value vendor transactions, ensuring optimal technical solutions and cost-effective outcomes through strategic negotiations and cross-functional collaboration.
Job responsibilities
- Oversee complex technology project execution and timelines while mitigating risks and addressing roadblocks
- Foster strong relationships with stakeholders and cross-functional teams, providing direction and defining decision-making procedures for beneficial outcomes
- Guide the selection of appropriate technologies, platforms and tools leveraging advanced technical fluency
- Champion continuous improvement by identifying process optimization opportunities, incorporating best practices, and staying abreast of emerging technologies
- Provide technical and commercial leadership for hardware and infrastructure transactions, ensuring optimal solutions and cost-effective outcomes
- Lead strategy formulation for high-value technology agreements, consistently leading to cost savings and favorable commercial terms
- Partner with cross-functional teams to conduct comprehensive vendor proposal evaluations, including financial analysis and impact modeling, to inform executive decision-making
- Develop executive-level presentations and business cases to communicate findings, recommendations, and drive data-informed decisions
Required qualifications, capabilities, and skills
- 7 years of demonstrated proficiency in technical solutions, vendor product knowledge, managing vendor relations, and implementing solutions
- Advanced analytical reasoning skills, applying critical thinking and problem-solving techniques to break down business, technical, and operational objectives
- Proven ability in leading through change, managing dependencies, and controlling change in high-pressure, shifting environments
- Advanced expertise in stakeholder management, establishing productive relationships, and driving beneficial outcomes aligned with firm objectives
- Deep expertise in IT infrastructure, hardware, networking, security, cloud computing, and business continuity
- Strong financial acumen, with experience in procurement analytics, modeling, and strategic analysis for high-impact transactions
- Experience managing and influencing technology teams, delivering strategic solutions, and providing guidance through technology governance controls
Preferred qualifications, capabilities, and skills
- Experience with Fortune 100 financial firms and large-scale technology environments
- Background bridging expertise across multiple technology domains with problem-solving and business analytics
- Hands-on experience with servers, storage, replication, high-availability, and troubleshooting
- Track record of optimizing commercial leverage and achieving exceptional outcomes in complex, high-value vendor transactions