Lead Technical Program Manager - Vendor Management

Leverage your deep technical expertise and leadership to guide cutting-edge projects, fostering growth and innovation in a dynamic environment. 

The Global Technology Vendor Management Lead Technical Program Manager will lead enterprise-wide initiatives focused on software product consolidation, partnering with cross-functional teams to ensure effective execution and tracking. You will collaborate with product lines to shape multi-year commercial strategies that support the firm’s technology broader technology vision.

As a Lead Technical Program Manager with JPMorgan Chase in Corporate - Global Technology Vendor Management Office, you will drive the successful delivery of complex technology projects and programs that will help reaching business goals across the firm. In this role you will leverage your deep knowledge of technical principles, practices, and theories is essential for developing innovative solutions, while simultaneously effectively managing resources, budgets, and high-performing teams. Using your strong analytical reasoning and adaptability skills will enable you to navigate through ambiguity and change, ensuring that technology initiatives align with business goals. With your advanced communication and stakeholder management abilities, you will foster productive working relationships and influence decision-making to achieve mutually beneficial outcomes. As a subject matter expert, you will contribute to the development of operational plans and risk management strategies, ensuring the highest quality and professionalism in service delivery.

Job responsibilities

• Develops and executes project plans for multiple programs, incorporating technical requirements,  milestones, and risk mitigation to ensure on-time delivery against technology exit plans
• Identifies and mitigates risks, proactively addressing potential roadblocks and implementing contingency plans to maintain project and program momentum
• Collaborates with cross-functional teams, including engineering, product, and business stakeholders, to define program scope, objectives, and deliverables, ensuring alignment with overall business goals
• Utilizes advanced analytical reasoning to assess program performance, identify areas for improvement, and implement data-driven optimizations to enhance efficiency and effectiveness
• Supports and drives execution of multi‑product program plans, ensuring milestones, dependencies, risks, and actions are clearly documented and updated.
• Drives accountability by following up with technology owners for required status, milestone, and risk updates - validating submissions and escalating gaps or delays as needed
• Maintains program artifacts, templates, and reporting structures to ensure consistency, quality, and traceability across sub‑programs

Required qualifications, capabilities, and skills

• 5 years of experience or equivalent expertise in technical program management and coordination, leading complex technology projects and programs in a large matrixed organization
• Advanced expertise in stakeholder management, with the ability to establish productive working relationships and influence decision-making across cross-functional teams and clients
• Advanced experience in utilizing technical fluency, including knowledge of vendor products and managing vendor relations, to enable on-demand access to shared pools of applications and services
• Demonstrated proficiency in applying analytical reasoning and problem-solving techniques to break down business, technical, or operational objectives into manageable tasks and activities
• Strong organizational and analytical skills, with the ability to synthesize complex inputs into clear summaries, visuals, and status updates
• Ability to manage multiple workstreams simultaneously in a fast‑paced environment, with a high degree of ownership and attention to detail

Preferred qualifications, capabilities, and skills

• Experience supporting multi‑product technology programs, vendor software exits, or enterprise‑scale transformation initiatives
• Familiarity with risk, issue, dependency, and milestone management frameworks
• Comfort navigating ambiguity and working with senior stakeholders to clarify requirements and ensure alignment
• Exposure to agile delivery models and cross‑functional collaboration across engineering, product, and business teams