Inside Sales Team Lead

JoVE is the world-leading producer and provider of video solutions with the mission to improve scientific research and education. Millions of scientists, educators and students use JoVE for their research, teaching and learning. Our institutional clients comprise over 1,000 universities, colleges, and biopharma companies, including such leaders as Harvard, MIT, Yale, and Stanford. As a rapidly growing company, with offices in the USA, UK, Australia, and India servicing clients in over 60 countries, we are seeking talented and ambitious individuals to join our company.

The Role

We are seeking a proactive and results-driven Inside Sales Team Lead to oversee our inside sales function and drive revenue growth for the North America market. In this role, you will lead a team of inside sales account executives, ensuring they consistently meet and exceed performance targets while building a strong pipeline of opportunities.

Responsibilities:

• Hire, train, and lead a team of inside sales representatives selling into the North America market to achieve and surpass sales targets.
• Guide the team in building, qualifying, and progressing opportunities through the sales pipeline toward closure.
• Conduct regular pipeline reviews, provide ongoing feedback, and ensure disciplined use of sales processes.
• Establish clear KPIs and performance benchmarks; monitor results regularly and implement continuous improvements.
• Drive accountability for key activities, including outreach, discovery calls, demos, and follow-ups.
• Ensure the team maintains strong product knowledge and understands customer needs to articulate value effectively.
• Work closely with Customer Success to align on account plans and renewal strategies.

Requirements:

• 5 years of experience in sales, with at least 2 years in an inside sales team lead or supervisory capacity.
• Experience in B2B EdTech, SaaS, or Higher Education markets strongly preferred.
• Demonstrated ability to hire, train, and manage high-performing sales teams.
• Strong understanding of inside sales methodologies, pipeline management, and KPIs.
• Highly results-driven, with the ability to operate independently in a fast-paced, dynamic environment.
• Strong experience using CRM systems such as Salesforce and Hubspot.
• Excellent communication, coaching, and problem-solving skills.

Why Join JoVE?

• A competitive compensation package.
• You will make a direct impact in accelerating science research and education.
• Opportunity to work with global teams and in an environment that promotes innovation and collaboration.
• Our strong promotion from within culture draws a clear path to advance your career with us.