Manager of Sales & Operations

We're looking to fill a client's need for this role:

What You'll Do

• Lead, coach, and develop a team of Account Executives and carrier sales/ops coordinators
• Oversee carrier sourcing, rate negotiation, and shipment execution across assigned lanes and markets
• Drive customer acquisition, strategic account growth, pipeline management, and retention
• Monitor and report on key KPIs: revenue growth, gross margin, carrier capacity, on-time performance, and service exceptions
• Build scalable sales and ops workflows, scorecards, and performance accountability standards
• Represent the company in customer meetings, carrier relationships, and industry networking

What We're Looking For

Required:

• 5 years of freight brokerage, transportation sales, or logistics operations experience
• 2 years in a sales leadership, carrier ops leadership, or team management role
• Proven exposure to both the sales side (pipeline, AE management, margin performance) and the carrier/ops side (capacity sourcing, rate negotiation, exception management)
• Strong leadership, coaching, communication, and organizational skills
• Ability to thrive in a fast-paced, high-volume brokerage environment

Preferred:

• Experience with Revenova, DAT, Truckstop, and CRM/reporting tools
• Background building sales processes, sales scorecards, and carrier performance tools
• Bachelor's degree in Business, Logistics, Supply Chain, or Transportation — or equivalent experience

Pertaining to: Freight Brokerage, Freight Services, Freight Coordination, Cargo Delivery, Transport Logistics, Logistics Management, Transportation Services, Brokerage for Transportation, Trucking Industry, Trucking Brokerage Services, Full Truckload Brokerage, Supply Chain Management, Supply Chain Solutions, Third-Party Logistics (3PL), External Logistics, Shipping Services, Non-Asset-Based Logistics, Independent Freight Brokerage, Over-the-Road (OTR) Transport, Tanker Freight, Bulk Freight, Heavy Hauling, Hopper Freight, Specialized Freight, Oversized Loads, Special Permit Hauling, Liquid Bulk Transport, Dry Bulk Transport, Business Development Strategies, Networking Outreach, Cold Outreach, Revenue Expansion, Rate Negotiation, Customer Relations, Request for Proposal (RFP), Request for Quote (RFQ), Growth Strategies, Enterprise Solutions, Customer Relationship Management (CRM), Prospecting, Client Acquisition, Relationship Management, Self-Sufficient Contributor, Collaborative Team Member, Independent Worker, and Individual Performer.