What are the responsibilities and job description for the Inside Sales Representative - Tech 14 position at Johnny's Selected Seeds?
INSIDE SALES REPRESENTATIVE - Tech 14
Position Summary
The Inside Sales Representative is responsible for driving revenue growth through proactive account management, seasonal sales execution, and customer engagement across defined segments.
This role supports Johnny's Selected Seeds' sales strategy by aligning customer needs with product availability, seasonal demand cycles, and company priorities.
The Inside Sales Representative builds strong relationships with growers and commercial customers and collaborates cross-functionally to ensure seamless customer experience.
Key Responsibilities
- Manage and grow a portfolio of assigned accounts to meet or exceed revenue targets
- Execute outbound sales outreach aligned with seasonal priorities
- Identify upsell, cross-sell, and product substitution opportunities
- Convert inbound inquiries into sales opportunities
- Maintain pipeline activity in Salesforce
- Align sales efforts with crop planning cycles and seasonal demand
- Communicate product availability and substitutions
- Build trusted customer relationships
- Accurately document activities in Salesforce
- Partner with Customer Care, Data Services, and Operations
Required Qualifications
- Bachelor's degree or equivalent experience
- 1–3 years of inside sales or customer-facing experience
- Proven ability to meet sales targets
- Strong communication skills
- CRM experience (Salesforce preferred)
Preferred Qualifications
- Agriculture, horticulture, or seed industry experience
- Familiarity with seasonal sales cycles
- Consultative selling experience
Core Competencies
- Sales effectiveness
- Customer focus
- Communication
- Planning and prioritization
- Adaptability
- Accountability
Working Conditions
- Office-based, potential remote or hybrid
- High volume phone and system use
- Peak demand during winter/early spring
Success Measures
- Revenue target achievement
- Pipeline growth and conversion
- Customer satisfaction
- CRM accuracy
- Responsiveness during peak seasons
Physical Requirements: • Must be able to move, manipulate, and operate computer equipment • Capable of sitting for prolonged periods of time • Ability to bend, pull, and lift (up to 15 lbs. occasionally)
Benefits: • Health, Dental, Vision Insurance • Flexible Spending Account • Employee Stock Ownership Plan & Profit Sharing • 401(k) • Employee Discount • Maternity/Paternity/Adoption & Foster Care Leave • Company Paid Life Insurance • Voluntary Life Insurance • Company Paid Short- & Long-Term Disability Insurance • Paid Time Off • Educational Assistance
Johnny's Selected Seeds is an equal opportunity employer and does not discriminate against otherwise qualified applicants on the basis of race, color, creed, religion, ancestry, age, sex, marital status, national origin, disability or handicap, or veteran status.
JOHNNY'S SELECTED SEEDS was established in 1973 by our Founder and Chairman, Rob Johnston, Jr. Today we are 100% Employee Owned. Johnny's mission is Helping families, friends, and communities to feed one another by providing superior seeds, tools, information, and service.
Johnny's is renowned for our exceptional customer service offering seeds, tools, supplies and information to direct market growers and avid home gardeners. We source, breed, trial, and sell outstanding selected varieties of vegetables, cut flowers, herbs, and farm seed, as well as thoughtfully designed tools and equipment. We take pride in the wealth of information and depth of experience we offer our customer base, nationwide and globally.
If you are passionate about good, healthy food and would choose to work for a company with fellow co-owners who are passionate about our mission and values, Johnny's may be the place for you!