What are the responsibilities and job description for the Hydraulic Repairs Leader position at John Henry Foster Company?
We're a 100% employee-owned company and looking to add an experienced Hydraulic Repairs Leader to our team. Someone who values quality and is committed to excellence and service and who can start making an immediate impact for our customers. Does this sound like you?
As a Hydraulic Repairs Leader your impact is two-fold:
- For the customer, your goal is to create a superb customer experience by overseeing the timely, accurate completion of hydraulic repairs, industrial pump and tool work, and gearbox service, while standardizing communication and ensuring every job meets our quality standards.
- For the team, your goal is to develop and lead your technicians through strong scheduling, prioritization, and process improvement. You'll drive efficiency across the department, manage resources and inventory, and create an environment where your people can grow their potential and impact.
Pay & Benefits Package:
John Henry Foster is dedicated to ensuring our employee-owners achieve their career goals. We're committed to the success of our team members and have a culture that emphasizes and fosters opportunities for both personal and professional growth.
This is a long-term, career-growth oriented position, and as such, the compensation package we're offering is competitive and includes opportunities for you to quickly maximize your earning potential through training, experience, our ESOP, bonuses, and professional development programs.
Our leaders do a lot for us, which is why we give so much back in return. We have an excellent benefits package which includes:
- Medical, dental, vision, life insurance, HSA, and FSA plans to choose from.
- Employee stock ownership plan (ESOP).
- 401(k) with company contribution/match.
- Paid time off and paid holidays.
- Tuition reimbursement and professional development opportunities.
Responsibilities & Duties:
- Lead and develop hydraulic repair technicians through scheduling, prioritizing, and assigning work.
- Oversee all repairs activities including process improvement, resource planning, and on-time, accurate project completion.
- Review, develop, and maintain departmental policies and processes to maximize efficiency and customer experience.
- Manage all repairs-related supplies, parts procurement, and inventory.
- Operate within the agreed-upon departmental budget.
- Read and understand hydraulic schematics and general arrangement drawings for troubleshooting and equipment assembly.
- Oversee troubleshooting of mechanical, electrical, and electronic equipment; communicate findings and repair approvals with customers.
- Follow and enforce all ISO and safety shop procedures.
- Perform all standard supervisory responsibilities in accordance with company policies and applicable laws.
Requirements & Qualifications:
- Minimum of 3 to 5 years of related production and managerial experience; Bachelor's degree preferred or an equivalent combination of education and experience.
- Ability to read and interpret hydraulic schematics and technical drawings.
- Strong communication skills, both written and verbal, with a solution-focused approach.
- Ability to apply sound judgment and problem-solve in standardized and fluid situations.
- Ability to obtain forklift certification.