What are the responsibilities and job description for the Service Coordinator position at John Henry Foster Company?
John Henry Foster Company is the largest, full-service pneumatic and hydraulic equipment distributor and service provider in the Midwest. As an employee-owned company we have consistently grown to provide our customers with the best products and the best service in the industry. We have been serving our customers for over 75 years! To learn more about us, please visit www.jhf.com
We have a great opportunity for a skilled, energetic, motivated Service Coordinator to join our team!
If you enjoy a fast-paced, growth driven environment where creative problem solving is encouraged this position is for you!
The Air Service Coordinator will be coordinating service technicians for break fixes and preventative maintenance. Our coordinator provides excellent customer service to all customers, while participating in daily problem solving and continuous improvement activities. The coordinator will also update the system with service call information, coordinating the service calendar to track calls/visits, tracking parts, quoting, invoicing when jobs are completed, and enter in sales orders to have parts pulled for service calls.
What we look for:
- Must have great communication skills, organized, and ability to effectively interact with customers and other employees
- Knowledge of and experience in general office and administrative procedures
- Ability to successfully work in a fast-paced environment
- Prior related experience preferred
What we offer:
- Competitive salary
- Excellent benefits which include medical, dental, vision, life insurance, HSA, FSA
- 401(k) with company contribution
- Employee Stock Ownership Plan
- Tuition reimbursement
- Paid time off, paid holidays, and much more!