What are the responsibilities and job description for the Merchandiser position at John Hardy?
POSTION: MerchandiserREPORING TO: National Account ExecutiveLOCATION: NYC Metro
POSITION SUMMARY: The overall function of the John Hardy Merchandiser is to ensure the continued growth of John Hardy within key national account locations. You will facilitate all John Hardy sales strategies in-store and will provide ongoing support to store captains – providing in-store training, merchandising and event support. The Merchandiser is the liaison between accounts and the Account Executive and will build relationships with the store teams facilitating all John Hardy sales strategies in-store and provide ongoing support to store captains – through relationship building with store teams, providing in-store training support 3-4x a year, merchandising and event support.
ROLE SCOPE & RESPONSIBILITIES:
Travel up to 70% to visit accounts: Build and maintain lasting relationships with store teams by understanding their focus and anticipating their needsEnsure locations are merchandised to John Hardy standardsAll backstock is out on floor, inventory is polishedEducate sales teams on brand knowledge and selling techniquesEngage with store leadership stylist teamsEstablish John Hardy as a top jewelry brand in each location Negotiate and assist with floor moves to best floor locationsDrive product productivity improvementsExecute John Hardy team ad-hoc requests Attend trunk shows and events* to ensure successful to deliver regional sales targets and brand messaging. *Support on weekends /evenings when needed
Host 3X annual formal brand trainings at the account's locations:Visit all locations within the region in Feb, June & September and host formal brand training sessions to engage and inspire store teams in a formal setting Host brand events in select locations quarterlySupport team in planning, clienteling and overall traffic driving efforts Merchandise product and support jewelry department in sellingHost day of event
Administrative:Manage in-store visit schedule, book travel, schedule appointments and prepare pre-visit agenda’sManage travel budget & expenses Conduct post-visit summaries and follow ups Attend weekly virtual check in with John Hardy team
QUALIFICATIONS & REQUIREMENTS:Bachelor’s degreeIntrinsically motivated luxury sales professional with 2 years of industry experienceAbility to understand client needs and provide support to yield business growthOrganizational skills and team playerBudget managementStrong oral and written communication skillsDetail orientedSales Skills and account managementProven track record in the achievement of sales resultsStructured and analytical thinker capable of developing sales strategies, effectively communicating them to retail partners, and driving them through to completionEnergetic, authentic, collaborative, and humble; ability to develop a climate of enthusiasm, teamwork and cooperation among colleagues and partnersProven ability to drive positive customer experiences that build loyalty and deliver measurable resultsFlexibility to work non-traditional hours, including days, nights, weekends and holidaysAbility to lift up to 20lb boxesProficiency with Microsoft Office/strong excel skills required
POSITION SUMMARY: The overall function of the John Hardy Merchandiser is to ensure the continued growth of John Hardy within key national account locations. You will facilitate all John Hardy sales strategies in-store and will provide ongoing support to store captains – providing in-store training, merchandising and event support. The Merchandiser is the liaison between accounts and the Account Executive and will build relationships with the store teams facilitating all John Hardy sales strategies in-store and provide ongoing support to store captains – through relationship building with store teams, providing in-store training support 3-4x a year, merchandising and event support.
ROLE SCOPE & RESPONSIBILITIES:
Travel up to 70% to visit accounts: Build and maintain lasting relationships with store teams by understanding their focus and anticipating their needsEnsure locations are merchandised to John Hardy standardsAll backstock is out on floor, inventory is polishedEducate sales teams on brand knowledge and selling techniquesEngage with store leadership stylist teamsEstablish John Hardy as a top jewelry brand in each location Negotiate and assist with floor moves to best floor locationsDrive product productivity improvementsExecute John Hardy team ad-hoc requests Attend trunk shows and events* to ensure successful to deliver regional sales targets and brand messaging. *Support on weekends /evenings when needed
Host 3X annual formal brand trainings at the account's locations:Visit all locations within the region in Feb, June & September and host formal brand training sessions to engage and inspire store teams in a formal setting Host brand events in select locations quarterlySupport team in planning, clienteling and overall traffic driving efforts Merchandise product and support jewelry department in sellingHost day of event
Administrative:Manage in-store visit schedule, book travel, schedule appointments and prepare pre-visit agenda’sManage travel budget & expenses Conduct post-visit summaries and follow ups Attend weekly virtual check in with John Hardy team
QUALIFICATIONS & REQUIREMENTS:Bachelor’s degreeIntrinsically motivated luxury sales professional with 2 years of industry experienceAbility to understand client needs and provide support to yield business growthOrganizational skills and team playerBudget managementStrong oral and written communication skillsDetail orientedSales Skills and account managementProven track record in the achievement of sales resultsStructured and analytical thinker capable of developing sales strategies, effectively communicating them to retail partners, and driving them through to completionEnergetic, authentic, collaborative, and humble; ability to develop a climate of enthusiasm, teamwork and cooperation among colleagues and partnersProven ability to drive positive customer experiences that build loyalty and deliver measurable resultsFlexibility to work non-traditional hours, including days, nights, weekends and holidaysAbility to lift up to 20lb boxesProficiency with Microsoft Office/strong excel skills required