What are the responsibilities and job description for the Warehouse Technician position at JOEY?
About Us
JOEY is a rapidly growing consumer products company specializing in synthetic nicotine pouches for adult nicotine consumers. The company manufactures and markets innovative tobacco-free products sold through both wholesale and direct-to-consumer channels across the United States. JOEY partners with distributors and retailers nationwide while also serving end users directly through e-commerce and other direct sales platforms.
JOEY operates in a highly computerized and data-driven environment, leveraging technology, automation, and integrated systems across manufacturing, supply chain, sales, and finance functions. The company utilizes strategic co-manufacturing partners while also producing certain products internally from raw materials through finished goods, creating a dynamic and scalable operating model.
With a commitment to product quality, regulatory compliance, innovation, and operational excellence, JOEY is building a high-performance organization grounded in accountability, continuous improvement, and disciplined execution.
Position Summary
The Warehouse Technician is responsible for receiving, inspecting, documenting, storing, and managing finished goods and materials within an FDA-regulated warehouse environment. This role ensures all products are handled, inventoried, and stored in strict compliance with regulatory requirements, internal quality standards, and traceability procedures. The Warehouse Technician plays a critical role in maintaining accurate inventory records, lot control, and proper product segregation.
Key Responsibilities
- Receive inbound shipments of finished goods, components, and materials and verify against purchase orders and shipping documentation
- Inspect incoming product for damage, labeling accuracy, lot codes, and compliance requirements
- Accurately record receipts in the inventory management system following FDA and internal traceability standards
- Assign and store products in designated bin locations according to approved storage and segregation rules
- Maintain strict lot control and chain-of-custody documentation for all regulated materials
- Follow all SOPs related to FDA-regulated product handling, storage, and inventory tracking
- Ensure proper product rotation (FIFO / FEFO as required)
- Pick, stage, and prepare materials and finished goods for production or outbound shipment in accordance with documented procedures
- Perform cycle counts and assist with full physical inventories
- Investigate and report inventory discrepancies according to escalation procedures
- Maintain warehouse cleanliness and organization to audit-ready standards
- Ensure quarantine, hold, or rejected materials are properly labeled and segregated
- Support internal and external audits by providing accurate documentation and inventory records
- Follow all safety, security, and compliance requirements at all times
- Operate warehouse equipment such as pallet jacks and forklifts (if certified)
Regulatory & Compliance Duties
- Adhere to FDA, GMP, and company quality system requirements
- Maintain accurate batch, lot, and expiration tracking where applicable
- Complete required logs and documentation in real time
- Ensure all labeling, binning, and inventory transactions meet regulated product controls
- Immediately report any deviations, damaged goods, or compliance concerns
Qualifications
- High school diploma or equivalent required
- 1–3 years of warehouse or inventory experience preferred
- Experience in regulated environments (FDA, GMP, food, beverage, tobacco, nicotine, or pharmaceutical) strongly preferred
- Experience using warehouse management or inventory control systems
- Forklift certification preferred (or willingness to obtain)
Skills & Competencies
- Strong attention to detail and documentation accuracy
- Ability to follow strict written procedures and SOPs
- Understanding of lot traceability and controlled inventory practices
- Comfortable working within regulated compliance frameworks
- Basic computer and data entry skills
- Strong organizational and time management skills
- Ability to work independently and as part of a team
Requirements
This position requires the ability to possess federally regulated products. Applicants of this position must be 21 years of age at the time of hire.
All offers of employment are contingent upon the successful completion of a background check and drug screening, conducted in accordance with applicable laws and company policies.
Pay: $20.00 per hour
Work Location: In person
Salary : $20