What are the responsibilities and job description for the Urgent Hire: Help Desk Analyst (Bilingual): Conyers, GA 30013 position at Jobs via Dice?
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Please find below new requirement.
Title/Role: Help Desk Analyst
Worksite address: Conyers, GA 30013
Interview Type: In Person Only
Work Arrangement: Onsite
Short Description:
Under direct supervision, assists customers with tier one issues or forwards to second tier support for issues beyond their subject matter expertise.
Complete Description:
LOCAL CANDIDATES
*Bilingual, Spanish required*
Qualifications:
Please find below new requirement.
Title/Role: Help Desk Analyst
Worksite address: Conyers, GA 30013
Interview Type: In Person Only
Work Arrangement: Onsite
Short Description:
Under direct supervision, assists customers with tier one issues or forwards to second tier support for issues beyond their subject matter expertise.
Complete Description:
LOCAL CANDIDATES
*Bilingual, Spanish required*
- MUST have IT Help Desk Call Center exp*
Qualifications:
- Six months of experience handling customers, questions, complaints, and/or providing information in a call center environment.
- 2 years’ experience performing as Helpdesk Technician with hands on knowledge in resolving issues with Outlook, MS Office, Win 7 and 10.
- Vocational/Technical degree in computer applications, computer technology or a closely related area from an accredited college
- Knowledge of Apple iOS