What are the responsibilities and job description for the Telecommunications Engineer position at Jobs via Dice?
RESPONSIBILITIES:
Kforce has a client that is seeking a Telecommunications Engineer in Tallahassee, FL.
Summary:
The Telecommunications Engineer will provide technical expertise and support for telecommunications and multi-platform environments. This role supports both new and existing telecommunications services and participates in the planning, management, and execution of complex projects. The position also requires strong customer service skills and close adherence to established IT and telecommunications policies and procedures.
Key Responsibilities:
We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.
Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.
This job is not eligible for bonuses, incentives or commissions.
Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
By clicking ?Apply Today? you agree to receive calls, AI-generated calls, text messages or emails from Kforce and its affiliates, and service providers. Note that if you choose to communicate with Kforce via text messaging the frequency may vary, and message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You will always have the right to cease communicating via text by using key words such as STOP.
Kforce has a client that is seeking a Telecommunications Engineer in Tallahassee, FL.
Summary:
The Telecommunications Engineer will provide technical expertise and support for telecommunications and multi-platform environments. This role supports both new and existing telecommunications services and participates in the planning, management, and execution of complex projects. The position also requires strong customer service skills and close adherence to established IT and telecommunications policies and procedures.
Key Responsibilities:
- Provide technical support and maintenance for telecommunications services
- Troubleshoot and resolve client-reported issues requiring technical assistance
- Support Cisco collaboration, voice, and networking technologies
- Assist with implementation and support of VoIP, VPN, and related communication systems
- Participate in the planning, execution, and completion of telecommunications projects
- Collaborate with internal teams and stakeholders to deliver reliable telecommunications services
- Ensure compliance with applicable IT and telecommunications policies and procedures
- Bachelor's degree in Computer Science, Information Systems, or a related field or equivalent professional work experience
- Cisco Certified Network Associate (CCNA) Collaboration
- Information Technology Infrastructure Library (ITIL) Foundation
- CCNA Route/Switch
- CCNA Voice
- Cisco Certified Entry Networking Technician (CCENT)
- Cisco VTVS2 (Telepresence Training)
- Cisco technologies such as IOS, SLI, ACS, RADIUS, and TACACS
- Voice over Internet Protocol (VoIP)
- Virtual Private Networks (VPN)
- Windows Communication Foundation (WCF), including WSDL and SOAP
- 3-5 years of experience providing technical support for maintenance of new and existing telecommunications services
- 3-5 years of experience delivering customer service for client-reported technical issues
- Experience participating in and/or leading complex telecommunications projects
- Experience working as a contributing team member on large-scale telecommunications initiatives
- Knowledge of and experience working within COM policies and procedures related to IT and telecommunications services, as applicable to assigned projects
We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.
Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.
This job is not eligible for bonuses, incentives or commissions.
Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
By clicking ?Apply Today? you agree to receive calls, AI-generated calls, text messages or emails from Kforce and its affiliates, and service providers. Note that if you choose to communicate with Kforce via text messaging the frequency may vary, and message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You will always have the right to cease communicating via text by using key words such as STOP.