Telecommunications Engineer at Tallahassee, FL

• Administering analyzing, and improving enterprise network, telecommunications, and security technologies;
• Performing engineering, administration, capacity planning, and operational support for enterprise Cisco, Palo Alto, and other critical network security platforms, including remote site connectivity and related infrastructure;
• Monitoring, identifying, and addressing trends, risks, vulnerabilities, and conditions that may develop into service-impacting issues;
• Evaluating, assessing, troubleshooting, and supporting enterprise telecommunications, network, firewall, and related infrastructure systems to maintain secure, stable, and reliable operations;
• Supporting vulnerability monitoring, analysis, prioritization, and remediation activities associated with network and security infrastructure;
• Administering, maintaining, and supporting enterprise network monitoring and management tools used to identify performance, availability, and service-impacting issues;
• Researching, recommending, and supporting technology solutions and enhancements aligned with operational requirements, security standards, and agency priorities;
• Recommending, implementing, and supporting improvements to enterprise voice, data, network, and security systems to strengthen operational continuity, resilience, and service reliability;
• Maintaining, tuning, troubleshooting, and supporting VoIP, firewall, communications infrastructure, and network monitoring infrastructure, including advanced issue resolution and technical escalation support;
• Developing technical specifications, implementation recommendations, and supporting documentation for VoIP, telecommunications, network, monitoring, and security-related solutions; and
• Documenting, standardizing, and improving the operational network and telecommunications environment to support continuity of operations, knowledge transfer, supportability, and reduce reliance on limited specialized resources.

• Three to Five (3-5) years of IT work experience with telecommunications and multi-platform environments, including the following:
  • Cisco – Internetworking Operating System(IOS),Scalable Link Interface (SLI),Access Control System (ACS) Remote Authentication Dial-In User Service (RADIUS) and Terminal Access Control Access System (TACAS )
  • Voice over Internet Protocol (VOIP)
  • Virtual Private Network (VPN)
  • Windows Communication Foundation (WCF) (Word Service Description Language (WSDL), Simple Objec Access Protocol (SOAP)
• Three to Five (3-5) years of experience in providing technical support for maintenance over new and existing telecommunications services
• Three to Five (3-5) years of experience in providing customer service for client- reported issues requiring technical assistance
• Leadership experience with managing and completing complex projects relevant to telecommunications services
• Experience in participating in the management and completion of complex projects relevant to telecommunications services as a team member
• Industry certifications for the following areas, to include (but is not limited to).
  • Cisco Certified Network Associate (CCNA) Collaboration.
  • Information Technology Infrastructure Library (ITIL) Foundation Certificate
  • CCNA Route/Switch
  • CCNA Voice
  • Cisco Certified Entry Networking Technician (CCENT)
  • Cisco VTVS2 (Telepresence Training)
• Bachelor’s degree in Computer Science, Information Systems, or other related field. Or equivalent work experience.

Salary : $65 - $70