Technology Upgrade & Coordination Analyst

Dice is the leading career destination for tech experts at every stage of their careers. Our client, Quadrant Technologies, is seeking the following. Apply via Dice today!

Technology Upgrade & Coordination Analyst

Location : Jersey City, NJ (onsite)

Full Time Only

Must Have Technical/Functional Skills

Technical Skills

Strong understanding of Windows and Linux platforms (primary focus of the role).

Knowledge of OS/DB/framework upgrade cycles, EOL/EOS processes, and remediation practices.

• Familiarity with infrastructure components:
• Databases (DBA)
• Middleware
• IIS/App servers
• Cloud platforms
• Citrix
• Networking
• Hands-on experience with JIRA and ServiceNow for workflow tracking.
• Ability to work with environment provisioning, build sheets, access management, and deployment coordination.
• (Nice to have) Exposure to Mainframe / AS400 platforms.
  
  

Functional Skills

• Strong planning and coordination abilities for multi-application upgrade programs.
• Experience handling risk, issue, and dependency management.
• Understanding of change management processes (CRQ/REQ/WO).
• Experience with compliance and governance frameworks (UCAL, SOX, security controls).
• Ability to prepare and maintain documentation: one-pagers, runbooks, rollback plans, RACI, timelines.
• Excellent communication and stakeholder management skills across technical and leadership groups.
  
  

Roles & Responsibilities

• Upgrade Planning & Coordination
• Support creation of upgrade roadmaps, milestones, and detailed cutover plans for multiple AITs.
• Coordinate environment readiness across DEV/UAT/PROD/CNR.
• Manage provisioning, build sheets, and access setup.
• Align dependencies with DBA, Middleware, App/IIS, Cloud, Citrix, and Networking teams.
• Execution & Governance
• Participate in standups, checkpoints, and governance meetings.
• Track and manage risks, issues, blockers, dependencies, and CRQs.
• Ensure EOL/EOS items are remediated within committed timelines; escalate where required.
• Support change readiness including HLD/LLD approvals, build status, test completion, and sign-offs.
• Documentation & Compliance
• Prepare and maintain documentation: one-pagers, timelines, RACI charts, runbooks, rollback procedures.
• Maintain hygiene in JIRA and ServiceNow statuses, comments, links to CRQ/REQ/WO.
• Ensure adherence to UCAL/SOX standards, security controls, and audit/regulatory requirements.
• Communication & Stakeholder Management
• Act as primary coordinator between AIT teams, infrastructure, vendors, and partner groups.
• Provide clear and timely status reporting including RAG statuses, risks/mitigations, and decisions required.
• Prepare and deliver updates for leadership forums.
• Testing & Cutover Support
• Coordinate performance, functional, regression, and UAT testing cycles.
• Support cutover planning, execution, and post-upgrade validation activities
  
  

Salman Shaikh

Quadrant Technologies 1- (Cell)