What are the responsibilities and job description for the Technology Upgrade & Coordination Analyst position at Quadrant Technologies?
Technology Upgrade & Coordination Analyst
Location : Jersey City, NJ (onsite)
Full Time Only
Must Have Technical/Functional Skills
Technical Skills
Strong understanding of Windows and Linux platforms (primary focus of the role).
Knowledge of OS/DB/framework upgrade cycles, EOL/EOS processes, and remediation practices.
Technical Skills
Strong understanding of Windows and Linux platforms (primary focus of the role).
Knowledge of OS/DB/framework upgrade cycles, EOL/EOS processes, and remediation practices.
- Familiarity with infrastructure components:
- Databases (DBA)
- Middleware
- IIS/App servers
- Cloud platforms
- Citrix
- Networking
- Hands-on experience with JIRA and ServiceNow for workflow tracking.
- Ability to work with environment provisioning, build sheets, access management, and deployment coordination.
- (Nice to have) Exposure to Mainframe / AS400 platforms.
- Strong planning and coordination abilities for multi-application upgrade programs.
- Experience handling risk, issue, and dependency management.
- Understanding of change management processes (CRQ/REQ/WO).
- Experience with compliance and governance frameworks (UCAL, SOX, security controls).
- Ability to prepare and maintain documentation: one-pagers, runbooks, rollback plans, RACI, timelines.
- Excellent communication and stakeholder management skills across technical and leadership groups.
- Upgrade Planning & Coordination
- Support creation of upgrade roadmaps, milestones, and detailed cutover plans for multiple AITs.
- Coordinate environment readiness across DEV/UAT/PROD/CNR.
- Manage provisioning, build sheets, and access setup.
- Align dependencies with DBA, Middleware, App/IIS, Cloud, Citrix, and Networking teams.
- Execution & Governance
- Participate in standups, checkpoints, and governance meetings.
- Track and manage risks, issues, blockers, dependencies, and CRQs.
- Ensure EOL/EOS items are remediated within committed timelines; escalate where required.
- Support change readiness including HLD/LLD approvals, build status, test completion, and sign-offs.
- Documentation & Compliance
- Prepare and maintain documentation: one-pagers, timelines, RACI charts, runbooks, rollback procedures.
- Maintain hygiene in JIRA and ServiceNow statuses, comments, links to CRQ/REQ/WO.
- Ensure adherence to UCAL/SOX standards, security controls, and audit/regulatory requirements.
- Communication & Stakeholder Management
- Act as primary coordinator between AIT teams, infrastructure, vendors, and partner groups.
- Provide clear and timely status reporting including RAG statuses, risks/mitigations, and decisions required.
- Prepare and deliver updates for leadership forums.
- Testing & Cutover Support
- Coordinate performance, functional, regression, and UAT testing cycles.
- Support cutover planning, execution, and post-upgrade validation activities
Salman Shaikh
Quadrant Technologies 1- (Cell)
Salary : $100,000 - $130,000