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Job Description
Plans, manages, and facilitates installation of medium/large sized software programs or other technical projects to support systems, processes, or project teams across the Enterprise Revenue Cycle. Leads teams to manage implementation process. May provide project plans and other design documentation to facilitate implementation of projects, processes, website, or training concepts. Manages installation of new and existing programs, web site efforts, process workflows, training documents, reports, or tables. Ensures appropriate testing for system enhancements are complete and accurate before implementation. Leads teams with appropriate stakeholders in the Revenue Cycle, IT, and Operations. Creates unique billing scenarios to assist creation of testing plans. Develops functional requirements with user community when new applications are proposed. Estimates non-IT resource allocation for software enhancements and develops the project time line to coordinate with other competing projects. May work with IT to assist in IT resource allocation for budgeting purposes. Provides sizing documentation for resource allocations. Closely monitors resources and escalates resource issues to Senior Systems Analysts or leadership. Leads efforts with external vendors and/or internal stakeholders to escalate issues and attain resolution. Supports Senior Systems Analysts as needed. Initiates solutions through understanding of Enterprise Revenue Cycle data and database structure (i.e., clinical and non-clinical systems) to provide resolution for complex issues. Facilitates discussion with leadership. Leads effective business meetings, which includes participants throughout Mayo Clinic. Provide presentations to senior leadership. Recommends and prioritizes enhancements to existing computer software applications or hardware in collaboration with Enterprise Revenue Cycle Leadership, IT, staff, and end users. Leads efforts to redesign systems and workflows to utilize computer systems effectively. Recommends and prioritizes enhancements to existing software applications in collaboration with Enterprise Revenue Cycle leadership. Collaborates with IT to resolve Enterprise Revenue Cycle issues within Mayo information systems. Leads the acquisition of additional computer systems to realize process improvements in the Enterprise Revenue Cycle. Documents changed processes and ensures changes are incorporated into training and internal control materials for Enterprise Revenue Cycle staff and other users. Ensures applicable systems and processes meet and comply with federal and state requirements. Understands internal control documentation and testing requirements and applies to ongoing processes as well as new software/hardware installations. Ensures a control environment is maintained to preserve Mayo Clinic's Standard of Ethics and minimize financial and legal risks for the organization. Mentors and develops staff. May work evening and weekend hours as needed.
Qualifications
Bachelors with 7 years of relevant experience
Or
Masters with 3 years relevant experience.
Relevant experience is considered in Finance Revenue Cycle, Healthcare or Information Technology.
Healthcare Financial Management Association (HFMA) Certification Preferred.
Experience with SharePoint/WordPress knowledge as well as Power BI preferred.
Previous healthcare experience and extensive knowledge of physician and hospital billing systems for governmental, managed care, and commercial payers required.
Knowledge and experience with revenue cycle systems, project management, systems analysis and design, software testing, process management or engineering, systems documentation preparation, financial operations, and data management and analysis required.
Must be customer-service oriented, timely in responses to requests for service/information, able to manage multiple tasks and priorities, and able to work independently. Must possess leadership skills. Proficiency with Microsoft Office software required. Knowledge of SQL, operating systems, and Microsoft Project preferred. Experience with system workflow (LEAN and Six Sigma) processes preferred.
Why Mayo Clinic
Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans - to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic.
Benefits Highlights
Just as our reputation has spread beyond our Minnesota roots, so have our locations. Today, our employees are located at our three major campuses in Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations. Each Mayo Clinic location is a special place where our employees thrive in both their work and personal lives. Learn more about what each unique Mayo Clinic campus has to offer, and where your best fit is.
Equal Opportunity
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, protected veteran status or disability status. Learn more about the "EOE is the Law". Mayo Clinic participates in E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization.
Plans, manages, and facilitates installation of medium/large sized software programs or other technical projects to support systems, processes, or project teams across the Enterprise Revenue Cycle. Leads teams to manage implementation process. May provide project plans and other design documentation to facilitate implementation of projects, processes, website, or training concepts. Manages installation of new and existing programs, web site efforts, process workflows, training documents, reports, or tables. Ensures appropriate testing for system enhancements are complete and accurate before implementation. Leads teams with appropriate stakeholders in the Revenue Cycle, IT, and Operations. Creates unique billing scenarios to assist creation of testing plans. Develops functional requirements with user community when new applications are proposed. Estimates non-IT resource allocation for software enhancements and develops the project time line to coordinate with other competing projects. May work with IT to assist in IT resource allocation for budgeting purposes. Provides sizing documentation for resource allocations. Closely monitors resources and escalates resource issues to Senior Systems Analysts or leadership. Leads efforts with external vendors and/or internal stakeholders to escalate issues and attain resolution. Supports Senior Systems Analysts as needed. Initiates solutions through understanding of Enterprise Revenue Cycle data and database structure (i.e., clinical and non-clinical systems) to provide resolution for complex issues. Facilitates discussion with leadership. Leads effective business meetings, which includes participants throughout Mayo Clinic. Provide presentations to senior leadership. Recommends and prioritizes enhancements to existing computer software applications or hardware in collaboration with Enterprise Revenue Cycle Leadership, IT, staff, and end users. Leads efforts to redesign systems and workflows to utilize computer systems effectively. Recommends and prioritizes enhancements to existing software applications in collaboration with Enterprise Revenue Cycle leadership. Collaborates with IT to resolve Enterprise Revenue Cycle issues within Mayo information systems. Leads the acquisition of additional computer systems to realize process improvements in the Enterprise Revenue Cycle. Documents changed processes and ensures changes are incorporated into training and internal control materials for Enterprise Revenue Cycle staff and other users. Ensures applicable systems and processes meet and comply with federal and state requirements. Understands internal control documentation and testing requirements and applies to ongoing processes as well as new software/hardware installations. Ensures a control environment is maintained to preserve Mayo Clinic's Standard of Ethics and minimize financial and legal risks for the organization. Mentors and develops staff. May work evening and weekend hours as needed.
Qualifications
Bachelors with 7 years of relevant experience
Or
Masters with 3 years relevant experience.
Relevant experience is considered in Finance Revenue Cycle, Healthcare or Information Technology.
Healthcare Financial Management Association (HFMA) Certification Preferred.
Experience with SharePoint/WordPress knowledge as well as Power BI preferred.
Previous healthcare experience and extensive knowledge of physician and hospital billing systems for governmental, managed care, and commercial payers required.
Knowledge and experience with revenue cycle systems, project management, systems analysis and design, software testing, process management or engineering, systems documentation preparation, financial operations, and data management and analysis required.
Must be customer-service oriented, timely in responses to requests for service/information, able to manage multiple tasks and priorities, and able to work independently. Must possess leadership skills. Proficiency with Microsoft Office software required. Knowledge of SQL, operating systems, and Microsoft Project preferred. Experience with system workflow (LEAN and Six Sigma) processes preferred.
- This position is a 100% remote work. Individual may live anywhere in the US.
- This vacancy is not eligible for sponsorship / we will not sponsor or transfer visas for this position. During the selection process, you may participate in an OnDemand (pre-recorded) interview that you can complete at your convenience. During the OnDemand interview, a question will appear on your screen, and you will have time to consider each question before responding. You will have the opportunity to re-record your answer to each question - Mayo Clinic will only see the final recording. The complete interview will be reviewed by a Mayo Clinic staff member and you will be notified of next steps.
Why Mayo Clinic
Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans - to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic.
Benefits Highlights
- Medical: Multiple plan options.
- Dental: Delta Dental or reimbursement account for flexible coverage.
- Vision: Affordable plan with national network.
- Pre-Tax Savings: HSA and FSAs for eligible expenses.
- Retirement: Competitive retirement package to secure your future.
Just as our reputation has spread beyond our Minnesota roots, so have our locations. Today, our employees are located at our three major campuses in Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations. Each Mayo Clinic location is a special place where our employees thrive in both their work and personal lives. Learn more about what each unique Mayo Clinic campus has to offer, and where your best fit is.
Equal Opportunity
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, protected veteran status or disability status. Learn more about the "EOE is the Law". Mayo Clinic participates in E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization.