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Job Title: Salesforce Business Systems Analyst
Location- Wilmington, Delaware
Experience: 8-10 years
Job Summary:
We''''re looking for a Salesforce BSA with strong CPQ and Revenue Cloud expertise to bridge business and technology. You''''ll gather requirements, design solutions, and support end-to-end Quote-to-Cash processes for Sales, Finance, and Operations teams.
Key Responsibilities:
Kundan Mishra
Sr. Technical Recruiter
Job Title: Salesforce Business Systems Analyst
Location- Wilmington, Delaware
Experience: 8-10 years
Job Summary:
We''''re looking for a Salesforce BSA with strong CPQ and Revenue Cloud expertise to bridge business and technology. You''''ll gather requirements, design solutions, and support end-to-end Quote-to-Cash processes for Sales, Finance, and Operations teams.
Key Responsibilities:
- Lead requirement workshops with Sales, Finance, Legal, and Product teams for CPQ and Revenue Cloud initiatives
- Translate business needs into detailed user stories, process flows, and functional specsConfigure and maintain Salesforce CPQ: products, bundles, pricing rules, discount schedules, quote templates
- Design Revenue Cloud solutions: contract lifecycle, amendments, renewals, billing schedules, revenue recognitionMap and optimize Quote-to-Cash and Lead-to-Revenue processes
- Perform gap analysis between standard functionality vs custom development needs
- Create test scripts, coordinate UAT, and validate pricing/billing accuracyProvide training and documentation for sales reps, finance users, and admins
- Triage production issues and work with developers on fixes and enhancements
- 8 years as Salesforce BSA/Analyst with 3 years in CPQ
- Hands-on experience with Salesforce CPQ and Revenue Cloud/Revenue Lifecycle Management
- Strong understanding of Q2C process: product catalog, pricing, quotes, orders, contracts, billing, revenue
- Ability to configure: product rules, price rules, discounting, approvals, document generationExperience with Salesforce core: Sales Cloud, objects, flows, validation rules, securityExcellent stakeholder management and requirement elicitation skills
- Strong SQL/SOQL knowledge for data analysis and validation
- Bachelor''''s degree in Business, IT, Finance, or related field
Kundan Mishra
Sr. Technical Recruiter