Salesforce Business Systems Analyst

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Title: Salesforce Business Systems Analyst

Location: Hybrid / Atlanta GA

Interview process:

• Video on Teams
• Onsite technical interview (will need to do hands on Salesforce demo)
  
  

Company seeking a hands-on Salesforce Business Systems Analyst (BSA) to support our growing Sales Enablement organization. This role sits at the intersection of business analysis and Salesforce

administration and is critical to reducing delivery bottlenecks between business users and engineering.

(Primary)

Salesforce-Focused Responsibilities

• Work directly in Salesforce to configure and prototype solutions
  
  

in lower environments (Dev / Sandbox), including:

• Custom fields and page layouts
• Buttons and quick actions
• Screen and record-triggered
  
  

flows

• Reports and dashboards
• Support data in / data out
  
  

activities:

• Data exports
• Bulk updates
• Imports using native tools
  
  

(e.g., Data Import Wizard, Data Loader)

• Quickly translate business asks
  
  

into proof-of-concept

solutions to validate feasibility and user experience

• Serve as a Salesforce subject matter expert
  
  

for Sales Enablement-related questions

Business Analysis & Enablement

• Partner with a Sales Success /
  
  

Business Liaison to:

• Clarify requirements
• Recommend Salesforce-based
  
  

solutions

• Identify gaps and risks early
• Facilitate conversations
  
  

between business users and technology teams

• Create clear, well-structured user stories and acceptance
  
  

criteria

• Hand off validated requirements
  
  

to the engineering team (Deloitte) for QA, UAT, and production deployment

Required Experience

What We’re Looking For

• 5 years of experience as a
  
  

Salesforce Admin, Business Systems Analyst, Product Owner, or hybrid

BA/Admin

• Strong working knowledge of Sales Cloud concepts
  
  

(leads, accounts, contacts, opportunities)

• Proven ability to configure
  
  

Salesforce without

relying on developers

• Comfortable navigating
  
  

Salesforce Setup, Flow Builder, and Report Builder without assistance

• Ability to explain Salesforce
  
  

capabilities clearly to non-technical users

Nice to Have

• Experience supporting Sales,
  
  

Showroom, or Field Operations teams

• Exposure to CRM integrations or
  
  

awareness of managed packages (no hands-on dev required)

• Experience working with
  
  

offshore engineering teams