What are the responsibilities and job description for the Salesforce BSA (Service Cloud) position at Jobs via Dice?
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Title: Salesforce BSA (Service Cloud)
Location: Pleasanton, CA (Hybrid)
Duration: Contract
Job Description:
We are seeking a Salesforce Business Systems Analyst with strong experience in Service Cloud, excellent communication skills, and solid technical understanding.
Required Skills:
Title: Salesforce BSA (Service Cloud)
Location: Pleasanton, CA (Hybrid)
Duration: Contract
Job Description:
We are seeking a Salesforce Business Systems Analyst with strong experience in Service Cloud, excellent communication skills, and solid technical understanding.
Required Skills:
- Salesforce Service Cloud experience
- Business Analysis (BSA) experience
- Strong communication skills
- Requirement gathering & documentation
- Stakeholder management
- Gather and analyze business requirements
- Convert requirements into functional specifications
- Work with technical teams for implementation
- Support testing and deployment